WHSmith
People Partner - Travel Stores
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About Us
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That’s why our People team is passionate about creating an environment where people can be creative and trailblazing in order to do their best work.
We’re looking for an experienced People Partner to work closely with our Retail Field Leadership Team, supporting stores across the South of the UK. This is a true field-based role, designed for someone who thrives in fast-paced retail environments and enjoys being visible, influential and hands-on.
You’ll play a key role in delivering our people strategy, enabling leaders to drive high performance, strong engagement and consistent, values-led behaviours across their teams.
As a trusted partner to our Retail Field Leaders, you will:
What You Will Be Doing:
- Partner with the field leadership team to deliver people plans aligned to commercial objectives
- Coach and challenge leaders on performance, engagement, capability and behaviour
- Working in collaboration with our centre of excellence teams including, Talent, ER, Payroll to ensure successful delivery of all people initiatives.
- Support organisational change, restructures and consultations with confidence and clarity
- Use data and insight to identify trends, risks and opportunities across the region
- Drive talent, succession and development planning to build future-ready leadership capability
- Embed people policies, ways of working and cultural expectations across stores
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What We Are Looking For:
- Proven experience in a People Partner / HR Business Partner role within a multi-site or retail / FMCG / Hospitality / Leisure environment, that is fast paced
- Strong knowledge of employee relations and UK employment legislation
- Confidence partnering with senior retail leaders and influencing at pace, demonstrating the right level of challenge
- Commercially minded, pragmatic and solutions-focused
- Comfortable working autonomously in a field-based role with regular travel
- Ability to manage ambiguity and adapt to changing priorities
- Curious with a passion for data to drive decision making
How We Reward Our Teams:
- Hybrid Working Model from home and in the office
- 4pm Friday Finish
- Flexible Working
- 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
- Family Friendly Leave
- Company Pension scheme
- Sharesave Scheme
- Annual Bonus based on company and personal performance
- Competitive Salary and Car Allowance
- Private Medical
- Cycle to Work Scheme
- Staff Discount Card for railway stores (subject to policy)
About Us:
Celebrating over 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 5,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.
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Our business operates from two key locations. Our UK Travel and International office is based in a vibrant area of London, close to Aldgate and Liverpool Street Station, while the other is located at Swindon's International Business Park, just off the M4 with excellent transport links and over 100 on-site parking spaces.
Across both locations, we're an ambitious team that thrives on pace, collaboration, and innovation. We foster an entrepreneurial culture where people are encouraged to take initiative, embrace new challenges, and help shape the future of our business.
At WHSmith, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here.
We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
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