Five Rivers
People Services - Onboarding Administrator
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People Services - Onboarding Administrator
Onboarding Administrator
Are you highly organised, detail-focused and confident working in a busy administrative environment? We are looking for an Onboarding Administrator to join our People Services team and play a key role in supporting new starters through a smooth, compliant and welcoming onboarding journey.
At Five Rivers Child Care, we are committed to making a positive difference to the lives of children and young people. Our onboarding process is an important part of that commitment, ensuring that every new colleague is supported, prepared and safely recruited before they begin their role.
About the Role
Working closely with the Talent Acquisition and People Services Manager, Resourcers, HR colleagues and Learning and Development colleagues, you will provide an efficient and effective onboarding service for managers and new starters. You will be the first point of contact for candidates during the onboarding process and will coordinate key pre-employment checks, documentation, and communication throughout the onboarding lifecycle.
Key Responsibilities
- Coordinate the onboarding of new starters within agreed timescales.
- Create and maintain recruitment files and onboarding records accurately.
- Request, chase, and verbally verify references in line with safer recruitment requirements.
- Support completion of:
- Gap checks
- Right to work checks
- Qualification checks
- Relevant registration checks
- Initiate and monitor DBS checks, ensuring appropriate disclosures are obtained.
- Keep candidates informed and supported throughout the onboarding process.
- Update onboarding pipelines and produce status updates for the Talent Acquisition and People Services Manager.
- Escalate delays, queries, or concerns appropriately to the People Services team.
- Collaborate with:
- People Partners
- HR Coordinators
- Recruitment
- Learning and Development colleagues
- Ensure all administration is completed accurately, confidentially, and in line with GDPR requirements.
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Location, Hours, and Working Pattern
- Location: Head Office, Salisbury
- Hours: Full-time, 37 hours per week
- Working pattern:
- Monday to Thursday: 9:00am–5:00pm
- Friday: 9:00am–4:30pm
About You
We are looking for someone proactive, organised and able to manage competing priorities with confidence. You will have:
- Strong attention to detail
- Excellent communication skills
- The ability to build positive working relationships with candidates, managers and colleagues across the organisation.
Requirements
- Experience of working to deadlines in a busy office or administration environment.
- Experience managing phone calls and enquiries from internal and external customers.
- Good IT skills, including:
- Microsoft Office
- Spreadsheets
- Excellent accuracy and attention to detail when handling data and documents.
- Strong organisational and time management skills.
- A good understanding of confidentiality and GDPR requirements.
- The ability to work flexibly and collaboratively as part of a team.
- A good standard of education to GCSE level or equivalent.
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Experience of:
- Recruitment
- Onboarding
- HR systems
- The social care sector would be advantageous, but it is not essential.
Why Join Us?
You will be joining a supportive People Services team where your work will directly contribute to a positive new starter experience and the delivery of safe, effective recruitment and onboarding practices. We value Respect, Adaptability, Integrity, Support, and Excellence, and we are looking for someone who shares those values in the way they work with colleagues and candidates.
How to Apply
If you are an organised and enthusiastic administrator who enjoys supporting people and delivering a high-quality service, we would love to hear from you. Please submit your application outlining how your skills and experience meet the requirements of the role. Please submit your CV to us.
Safeguarding
Five Rivers Child Care is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This role is subject to safer recruitment checks, including:
- Satisfactory references
- Proof of identity
- Right to work in the UK
- A basic DBS disclosure
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