Mitie Cleaning & Hygiene Services
People Support Co-Ordinator
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People Support Co-Ordinator
Location: HMP Millsike
Salary: £32,459.42
Contract: 40 hours per week
Job Overview
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives.
We are seeking an experienced administrative coordinator to support a key strategic initiative at HMP Millsike around Visa Sponsorship Compliance. This role sits at the centre of a newly introduced and highly regulated area of work, ensuring that all visa sponsorship activity is managed in full compliance with Home Office requirements.
This is a unique opportunity to contribute to workforce stability in a complex operational environment, while developing specialist expertise in regulatory compliance and governance.
What You Will Do
In this role, you will provide essential administrative and compliance support across all visa sponsorship activity. Your work will help ensure that processes are robust, auditable and aligned with UKVI regulatory standards.
Key Responsibilities Include
- Maintaining accurate records for all sponsored employees, ensuring audit readiness at all times
- Monitoring visa expiry dates and supporting timely case management
- Conducting regular compliance checks (e.g. attendance, role changes, absence monitoring)
- Supporting reporting requirements and ensuring any changes are escalated within required timeframes
- Managing data and producing reports for governance meetings and internal oversight
- Supporting audit and assurance activity, including tracking and resolving compliance issues
- Working as part of the onsite People Support team, liaising with wider mitie HR teams operational managers and external partners (e.g. legal partners)
- Supporting the development of tracking tools and administrative systems
- Supporting recruitment and onboarding of new starters.
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About You
We are looking for someone who is highly organised, detail-focused and comfortable working in a regulated environment.
This is a site-based role, based at HMP Millsike working Monday to Friday.
Essential
- Experience in an administrative or HR support role
- Strong IT skills (particularly Excel, Word and Outlook)
- Excellent attention to detail and ability to manage accurate records
- Strong communication skills (written and verbal)
- Ability to work at pace to prioritise workload and meet deadlines
- Attain Enhanced Level 1 Ministry of Justice Vetting Clearance and Enhanced DBS
Desirable
- Experience in compliance, governance or regulatory environments
- Experience working with sensitive or confidential data
- Knowledge of visa sponsorship or immigration processes (training will be provided)
Additional Benefits
- Ongoing development and career progression opportunities
- Supportive and inclusive team environment
- Health and wellbeing support services
- 33 days annual leave (inclusive of Bank Holidays)
- Free onsite parking, including EV charging points
- Free access to onsite gym facilities
- Free meal during shifts from our subsidised staff canteen
- Eligibility for a Blue Light Discount Card
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
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We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Shradha Singh at shradha.singh@mitie.com.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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