Spire Healthcare Group plc
People Systems Manager
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Job Description
People Systems Manager
Manchester Hybrid (3 days in the office & 2 from home)
Permanent
Salary DOE + Benefits
We are one of the UK’s leading independent hospital groups and the largest in terms of revenue. From our 38 hospitals and 50 clinics, medical centres and consulting rooms across England, Wales, and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology, and general surgery. We also operate a network of private GPs and provide occupational health services to over 700 corporate clients. We are the principal independent provider by volume of knee and hip operations in the United Kingdom.
The group was founded with the acquisition and re-branding of 25 Bupa hospitals in 2007. Since then, Spire Healthcare has made significant capital investments in its estate and continues to deliver successful and award-winning clinical outcomes and high levels of patient satisfaction.
Spire is listed on the London Stock Exchange and is a member of the FTSE 250. We were the first private hospital provider to publish outcomes data on our website and we have received awards for our clinical quality and high levels of patient satisfaction.
Spire Healthcare is committed to the highest quality of patient care. Working in partnership with over 8,760 experienced consultants, we delivered tailored, personalised care to approximately 926,500 inpatients, outpatients, and day case patients in 2022. Patients, consultants, and general practitioners trust Spire Healthcare to deliver the high-quality care they expect from a leading private healthcare provider.
Role Overview
As the People Systems Manager you will be the owner and subject matter expert of all people data across Spire. You will work closely with the HR systems Product Manager and Oracle Support team.
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You will be accountable for investigating and working with colleagues in IT to triage tickets, and testing of new/enhancements/upgrades before they go to the respective teams within People Shared Services for end user testing.
Alongside this you will be accountable for the ownership, governance, optimisation and continuous improvement of Spire Healthcare's People Technology landscape, with Oracle HCM at its core.
Key Responsibilities
Will include but are not limited to:
- Be the main point of contact for all people data and systems within the business, producing regular and ad hoc data in an agile way that is tailored to the needs of each business stakeholder.
- Responsible for the people data in Oracle HCM, run regular audits, cleansing data to ensure data integrity.
- Accountable for investigating and working with colleagues in IT to triage tickets and testing of new/enhancements/upgrades before they go to the respective teams within People Shared Services for end user testing.
- Manage all access controls for all people systems, cleansing these on a monthly basis.
- Identity and drive continuous improvement of systems and standardisation of processes across the organisation.
- Work with key stakeholders to deliver meaningful and tailored reporting that drives manager effectiveness by highlighting risks and trends within their team set against external benchmarking data.
- Provide accurate data that can be relied upon to inform business decisions, working with other People teams to improve data accuracy within the Oracle/Florence system.
Candidate Requirements
- Demonstrable experience in a similar role in a similar sized and fast-paced organisation.
- Must be an expert in Oracle HCM systems management.
- Minimum of 5 years experience of triaging and dealing with system tickets and issues.
- Experienced people manager, that has experience of managing processes, auditing and testing in a system context.
- Experienced maintaining strict confidentiality of data and information.
- Analytical, detail-oriented, has a strong grasp of data mining techniques, and can work with team members and executives to make business decisions based on their findings.
- Must be highly proficient in Microsoft Word, Excel, PowerPoint, Outlook, Power BI and Oracle HCM.
- Ability to influence and manage change and deal effectively with change management initiatives.
- Strong planning and project management skills.
- Experience in understanding and translating the priorities of the business and integrating the People value proposition and strategies to meet the needs of the business.
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Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free wellness screening
- Private medical insurance
- Life assurance
Spire Healthcare is committed to creating an environment that will attract, retain, and motivate its people. We are an equal opportunities employer, committed to the health and wellbeing of all our colleagues and consultants.
We firmly believe that it is our people that make the business successful, and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds. We are therefore keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills.
For us, it's more than just treating patients; it's about looking after people.
Same Posting Description for Internal and External Candidates
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