Betsi Cadwaladr University Health Board
People Systems Support Administrator - INTERNAL
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People Systems Support Administrator - INTERNAL
Job Description: People Systems Support Administrator (Fixed Term/Secondment) – Betsi Cadwaladr University Health Board
Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD
- This is a fixed-term/secondment position until 30th September 2026, covering the departure of an existing postholder.
- Shortlisted candidates will need permission from their current line manager before applying.
- Interviews are expected to be held in mid-July.
Are You Suited to This Role?
Do you have:
- Exceptional customer service skills?
- Strong data accuracy and multi-tasking skills?
- A proactive, can-do attitude?
- A thirst for learning in a fast-paced environment?
- Good problem-solving and attention to detail?
If so, we’d love to hear from you!
About the Team
We are the People Systems Information team, responsible for:
- Developing & maintaining BCUHB’s Electronic Staff Record (ESR) system
- Managing Establishment Control processes
- Delivering workforce information solutions
We are offering a supportive role to join our family-friendly, dynamic team as a People Systems Support Administrator.
Key Duties & Responsibilities
You will be expected to:
- Provide comprehensive administrative support across Establishment Control, People & Systems, Information, and Workforce teams.
- Ensure service delivery exceeds defined quality standards.
- Manage full Establishment Control process, offering guidance and support to meet KPIs.
- Cleanse and maintain the ESR database, utilising key reporting systems to drive workforce performance reports.
- Cover administrative gaps in the team or assist during emergency deadlines.
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Person Specification
Qualifications
Essential:
- NVQ Level 3 in an administrative-related field or
- Certificate in Personnel Practice (CPP) or equivalent qualifications/experience
- ECDL Certification or equivalent capability in Microsoft software
- Good general education standards
Desirable:
- Knowledge of Establishment Control, ESR/CAJE systems
Experience
Essential:
- Proficiency in administration and NHS HR processes
- Experience working in the NHS
Desirable:
- HR training delivery experience
- Extensive experience working in an HR environment
Skills
Essential:
- Advanced administrative and organisational skills
- Ability to prioritise tasks under competing deadlines
- Strong interpersonal skills (persuasion, diplomacy, tact)
- Awareness of and ability to adhere to established policies and procedures
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Desirable:
- Experience of HR information systems (e.g., ESR, CAJE)
Knowledge
Essential:
- Working Microsoft Office skills (Word, Excel, Access, Outlook)
Personal Qualities
Essential:
- Adaptability to change and pressure
- Ability to work with minimal supervision
- Confidentiality awareness
- Initiative under time constraints
- Travel capability when needed
What BCUHB Offers You
-
Be part of North Wales’ largest NHS provider, serving 700,000+ people.
-
Join a supportive org with engaged leadership and strong equality and diversity initiatives.
-
Benefit from being a Disability Confident Employer.
-
Enjoy natural support from a team committed to continued personal and professional development.
-
Hybrid/remote working options will be considered and discussed at interview.
Additional Information
- Applications in Welsh are welcomed (no discrimination against Welsh submissions).
- Training and mentoring will be fully provided to the successful candidate.
- Theorg aims to align employee purpose with improving health and care delivery.
🔗 Housing notes: Detailed job description and person specification under “Apply now” > Trac.
Direct applications to [Department Email/Contact] (Not included in original, this was implied).
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