the7stars and Bountiful Cow
Performance Account Manager
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Performance Account Manager
About the7stars
the7stars is unlike any other agency. The distinction started the day we launched in 2005 when we named ourselves after a pub, but more importantly when we made a promise that we were going to do things differently.
And this commitment has stuck with us. We operate with a core philosophy:
Freedom.
Our Freedom philosophy lives across our entire business—from people, product, and planning. It means:
- Planning & buying media how we want
- Developing careers how we want
- Taking holidays when we need them
- Inventing tools when needed
- Letting people speak up, question, and express themselves freely
- Creating an amazing place to work
We foster a unique, open working environment that encourages personal development through:
- Client contact, teamwork, and training
- Exposure to all media and internal teams
- A “sky’s the limit” approach to growth
In short, we’re ~300 passionate media experts who focus solely on creating great work for our clients.
If you thrive on freedom, integrity, and creative thinking, the7stars is an agency worth exploring.
We operate a flat structure without rigid job titles and encourage an entrepreneurial mentality. You get out what you put in.
We’re looking for people who:
- Get excited by solutions
- Bring ideas to the table
- Are passionate about media’s ability to drive business impact
The Role
You’ll be joining a client team working primarily with a home appliance retail brand, delivering bespoke, effective media strategies aligned with the client’s business goals.
Working within an accountable, pace-driven environment, this role sits at the heart of client collaboration. Your core responsibilities will include:
- Account navigation: Tracking budgets, campaign plans, and live delivery while supporting the client’s confidence.
- Self-starting attitude: Demonstrating ownership in planning, execution, and monitoring media activity.
- Client and internal collaboration: Bringing deep expertise in digital planning (paid social, online video, PPC, SEO) and influencing input from offline channels (especially AV and audio).
- Core account management: Ensuring clients feel supported, valued, and excited about the work delivered.
- Performance & trading support: Translating business priorities into actionable media strategies.
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Core Responsibilities
- Work as a key contact for the Planning Lead and clients, maintaining strong relationships and keeping them informed.
- Obtain briefs from clients, then collaborate with relevant teams to create clear, data-driven, and business-aware responses.
- Channel planning & optimisation: Using insights and client data to refine digital & offline media strategies.
- Storytelling & communication:
- Craft clean, structured reporting decks and updates for client understanding.
- Present media plans (justifying channel choice, delivery, and rationale).
- Team leadership:
- Brief and manage channel specialists to ensure timely, high-quality outputs.
- Oversee daily campaign operations (accuracy, efficiency, and quality control).
- Live campaign monitoring: Track performance, adjust as needed, and keep clients updated.
- Documentation & accountability:
- Maintain centralised account resources (media plans, financial trackers, status updates).
- Investigate and respond to all account queries.
- Performance & reporting:
- Support digital and integrated reports, ensuring accuracy, timeliness, and clear insights.
- Excel proficiency (Intermediate or higher): Utilise formulas, pivot tables for planning and tracking.
- External relationships:
- Build relationships with media owners & partners, negotiating on behalf of clients.
- Knowledge sharing:
- Contribute to case studies, internal sessions, and best-practice guides.
- Broader impact: Assist with new business, agency initiatives, and team projects alongside day-to-day work.
- Professional growth: Collaborate with specialists to develop skills in planning, performance, data, insights, and strategy.
Get help with your application
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Talk to Us If You:
- Want to work in the fastest, free-thinking independent media agency in the UK.
- Crave autonomy in your work, not micromanagement.
- Thrive in a dynamic, diverse team of passionate creators.
- Need flexible working and creative cycle.
- Hope to be challenged and grow daily.
- Value a company that’s more than media—they give 5% of profits to the community.
- Enjoy creativity, entrepreneurship, and fun.
Please Don’t Apply If:
- You seek heavy handholding and structure.
- Being ambitious and big-thinking isn’t your strength.
- Challenging yourself isn’t part of your growth approach.
Benefits
Work Culture
- Unlimited holiday policy.
- Discretionary summer profit share and seasonal bounty (xcmas bonus).
- Friendly workspace: Free breakfast + company bar.
Wellbeing & Finance
- ~£2,000 New Business Bonus after your first year.
- Personal financial advice from a dedicated adviser.
- Critical Illness Cover, Income Protection.
- Royal London Pension (including Green Pension option).
- Private Medical Insurance.
- Gym membership (choice of 4 local providers or seasonal ticket loans).
- Cycle-to-Work Schemes + Tech scheme.
- Comprehensive parental support package (maternity, paternity, fostering, adoption):
- Enhanced pay.
- Phased return to work.
- A Gousto box for new parents upon arrival.
Employee Assistance Program
- Professional support for health, wellbeing, and family.
Working Pattern
Monday–Thursday: On-site in our Covent Garden offices (London).
Friday: Full flexibility with hybrid work options.
the7stars is committed to equality and inclusion in our culture. All qualified applicants will receive equal consideration regardless of age, disability, gender reassignment, marital status, pregnancy, race, religion, sexual orientation, or other protected characteristics.
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