NWG (Northumbrian Water Group)
Performance and Reporting Analyst
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About The Role
Performance and Reporting Analyst
Working hours: Full time 37 hours per week (flexible working arrangements including part time will be considered)
Permanent
Salary: from £34,085 to £40,100 per year (depending on experience)
Location: Hybrid working with office location at Washington, Tyne and Wear
Are you passionate about turning complex data into meaningful insights? Do you thrive on identifying trends, improving processes, and helping businesses make informed decisions?
We're looking for a Performance and Reporting Analyst to join our team and play a key role in delivering high-quality management information, reporting, and analytics that support operational and strategic decision-making across the business.
This is an exciting opportunity for an analytical thinker who enjoys working with data, challenging the status quo, and developing innovative reporting solutions that drive performance improvements.
About The Role
As our Performance and Reporting Analyst, you'll work closely with the Planning and Performance Manager to ensure the monthly Performance and Reporting cycle runs smoothly and efficiently.
- Develop, maintain, and improve our reporting suite using Power BI and other reporting tools
- Ensure management information is accurate, insightful, and delivered on time
- Consolidate data from multiple sources, identify trends, and provide visibility of performance across projects and portfolios
- Provide robust data validation across key performance metrics including schedule, financial, risk, and portfolio reporting
- Identify emerging performance trends, risks, and opportunities
- Work collaboratively with stakeholders across the business to ensure consistent reporting standards and clear performance commentary
- Simplify complex data and translate it into clear, engaging insights that can be understood by both technical and non-technical audiences
About You
We're looking for someone who combines strong analytical skills with excellent communication and stakeholder management abilities. You will have experience within a reporting, analytics, or performance management environment, and experience analysing, presenting, and confidently discussing performance metrics, trends, risks, and opportunities.
- Advanced Microsoft Excel skills
- Strong Power BI experience including dashboard creation and data visualisation, SQL, Power Query, and Power Automate
- Strong validation and quality assurance skills
- Ability to interpret large and complex datasets and turn them into meaningful business insights
- Commercially minded approach, with the ability to recognise business risks and opportunities and provide informed recommendations
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What Makes You Successful?
- Naturally curious, inquisitive, and always looking for ways to improve how information is collected, reported, and used
- Actively listens and seeks to understand different perspectives and builds strong relationships working collaboratively across teams
- Challenges constructively and isn't afraid to ask questions
- Enjoys solving problems and finding innovative solutions
- Exceptional attention to detail while maintaining focus on the bigger picture
- Can transform complicated data into simple, compelling stories that drive action and better business outcomes
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion, and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM), and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding, and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
Please note this role will require a DBS to be completed prior to employment.
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers, and third parties.
About Us
Here at NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion, and Equity, and encourage you to bring your full self to work. As an equal opportunity employer, we’re committed to having a diverse community represented across our business.
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We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply.
NWG At a Glance:
- Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come. We do this by providing reliable and affordable water and wastewater services for our customers.
- We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
- Our vision is to be the national leader in the provision of sustainable water and wastewater services.
- To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do, and how we do it.
Our Benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you, we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
- Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
- Company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
- Free access to local attractions.
- A fantastic discount scheme, with savings on days out, shopping, travel, and more.
- Award-winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
- Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
- Financial wellbeing support – access our community savings scheme, financial education, and low-cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
- Support with your development – we offer a range of development opportunities, can support you through an interest-free qualification loan, and we’ll even pay for any relevant professional body subscription.
About Us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.
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