Anglian Water Services
Performance Insight Analyst
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Salary: Circa £35,000 dependent on skills and experience
Permanent, Full-time, with flexibility for part-time.
Base Location: Flexible, with travel required across the Anglian Water region
About Us
Our services are at the heart of every single family and community in our region. Our Water Services team clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out. We borrow water from the environment, store it and treat it to world-class standards to supply safe drinking water to 4.3 million customers in towns and villages from Grimsby in the northeast of our region to Milton Keynes at the south-western tip.
About the Role
The Insight & Performance Analyst is responsible for developing operational insight, analytical products, and system performance intelligence to support operational and strategic decision making across water systems and services.
The role combines data analysis, geospatial intelligence, operational reporting, and system performance investigation to identify trends, inefficiencies, risks, and optimisation opportunities across operational systems and assets.
The postholder will support the development of integrated operational intelligence capabilities through the use of analytical platforms, geospatial technologies, telemetry, and visualisation tools, helping convert complex operational data into actionable insight and measurable business value.
Key Responsibilities
- Develop dashboards, analytical products, geospatial outputs, and reporting solutions using platforms and technologies such as Power BI, ArcGIS, Databricks, FME, SQL, Python, or similar tools and languages
- Integrate and analyse operational, telemetry, asset, customer, and performance datasets to identify trends, risks, inefficiencies, and optimisation opportunities
- Supporting the development of operational intelligence dashboards, reporting suites, and insight products
- Producing high-quality analysis and insight to support operational decision making and performance improvement activities
- Use geographical and operational datasets to identify patterns, relationships, and performance improvement opportunities
- Identifying data quality issues and working collaboratively to improve consistency, reliability, and accessibility of datasets
- Supporting the delivery of integrated reporting and intelligence solutions across operational and strategic business areas
- Translating complex analytical outputs into clear business insight and recommendations for stakeholders
- Ensuring insight outputs drive operational actions, measurable outcomes, and benefits realisation
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Requirements
- Proven experience working in a data-driven or analytical environment
- Strong analytical and data manipulation skills with experience of relevant tools (e.g. Power BI, GIS)
- Understanding of data modelling (or similar systems-based thinking)
- Excellent communication skills with the ability to translate complex data into clear insights
- Ability to build strong relationships and collaborate across teams
- Strong organisational skills, with the ability to prioritise and deliver to tight deadlines
- Proactive, self-motivated and able to challenge constructively
- Logical thinker with a focus on solving root causes and driving improvements
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Benefits
We invest in our people - as a valued employee, you’ll be entitled to:
- Personal private health care
- Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
- 24-hour Virtual GP service for you and your household
- 26 days annual leave – rising with length of service and the ability to buy more
- Life assurance (up to 8 x salary)
- Personal accident cover (up to 5 x salary)
- Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
- Bonus scheme
- Flexible benefits and working culture to support your wellbeing and lifestyle.
Why Anglian Water?
At Anglian Water, we’re committed to delivering sustainable water services and investing in our people. You’ll be part of a forward-thinking organisation that values innovation, integrity, and continuous improvement.
Inclusion at Anglian Water
As an equal opportunity employer, we consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.
Closing Date
23/07/2026
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