Whole Foods Market
Perishable (Produce & Culinary) UK Retail Floor Team Member - Full Time
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Perishable (Produce & Culinary) UK Retail Floor Team Member - Full Time
Store Team Member – Generalist
About the Role You will be cross-trained to work across all areas of the store, including:
- Cashiering / Self Check Out
- Online order fulfilment
- Food and drink production
- Product-facing, including shelf stocking, and maintaining retail standards
Responsibilities
- Provide exceptional customer service and address customer needs efficiently
- Support the audit of:
- Store tags
- Signage accuracy
- Scale-priced items
- Rotate stock and safely remove out-of-date products
- Stay informed about new product arrivals and their correct placement
- Ensure highest retail standards are consistently met
- Follow all Standards Operating Procedures (SOPs)
- Participate in fiscal period and quarter-end inventories
- Communicate relevant store updates to leadership
- Stay informed of company- and store-level news from management
- Complete all mandatory training on time
- Foster a positive work environment
- Demonstrate courteous and professional phone etiquette
- Adhere to health, sanitation, food safety, organic guidelines and safety protocols
- Attend all scheduled leadership meetings, including daily huddles
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Knowledge, Skills & Abilities
- Proficient basic computer skills
- Proactive problem-solver with:
- Strong follow-through
- Active listening
- Attention to detailed procedures
- Clear and effective communication (written & verbal)
- Ability to build and maintain positive workplace relationships across all levels
- Ability to take ownership and accountability of own responsibilities
- Ability to exceed customer service standards in interactions with customers, vendors and team members
- Safe and proficient use of:
- Hand tools (e.g. knives)
- Personal protective equipment
- Equipment such as:
- Forklifts (must be 18+)
- Pallet jacks
- Hand trucks
- Six-wheel carts
- Balers
- Ability to perform all job functions independently or with adjustments
Desired Work Experiences
- Retail, restaurant, or hospitality experience preferred
Physical Requirements & Work Conditions
- Lifting: Must safely lift 50+ pounds
- Workday tasks:
- Standing/walking 6–8 hours in an 8-hour shift
- Hand use: single grasping, fine manipulation, pushing, pulling
- Body movements: bending, twisting, squatting, reaching
- Environmental exposure:
- FDA-approved cleaning chemicals
- Temperatures across ranges:
- Below freezing (<32°F)
- Refrigerated (32–40°F)
- Hot (>90°F)
- Possible work in wet and cold environments
- Flexible schedule required:
- Nights, weekends, and holidays as needed
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About Your Compensation & Benefits
- Wage range: £14.80 – £16.40/hour (adjusted for experience)
- Whole Benefits package includes:
- Store discount
- Paid time off
- Financial wellness support
- Health & wellness programs
- Team member perks
- Eligibility rules vary by location, tenure, and position type
Note: This document is not exhaustive. Responsibilities and requirements may vary by role and location.
For verified opportunities, always apply via Whole Foods Market Careers.
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