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Personal Assistant – Retail Division – Legal & General (L&G)
Legal & General (L&G) is a leading UK financial services group and major global investor, safeguarding people’s financial futures since 1836. We strive to build a better society by improving lives of our customers and creating value for our shareholders. We are one of the world’s largest asset managers, with powerful capabilities and retirement and protection solutions—globally leading in pension risk transfer, UK and US life insurance, US workplace pensions, and retirement income.
About the Business
Our Retail division supports customers across their lifetimes, helping them save, plan, protect, and enjoy retirement. Our business assists 12.8 million policyholders and workplace members through tailored alternatives:
- Direct customer interaction or working with intermediaries/employers
- Cutting-edge technology to offer highly personalised and efficient service
Job Title & Salary
Personal Assistant – Supporting senior leaders within our Retail division. We offer a competitive base salary with additional revenue.
Purpose
You’ll be a proactive, highly organised force ensuring senior leaders can focus on strategic objectives—driven by seamless and attention-to-detail administrative support. This role requires discretion, resilience and adaptability to prioritise, manage competing deadlines, and uphold high-quality standards. Collaborative communication across teams is vital.
Key Responsibilities
Under guidance of leadership, you’ll play a pivotal role in:
- Email Management
- Coordinate busy inboxes – prioritising, responding, and delegating appropriately.
- Calendaring & Coordination
- Manage complex diaries, scheduling meetings, optimising time across multiple locations.
- Events & Logistics
- Organise internal events, away days, and external conferences, ensuring flawless execution and engagement.
- Onboarding Support
- Assist in structuring teams, updating distribution lists and coordinating new hire logistics.
- Meeting Support
- Prepare high-quality agendas, minutes, presentations, and reports for executive decision-making.
- Financial Administration
- Process and reconcile invoices and expenses, maintaining compliance with L&G standards.
- Team Collaboration
- Partner with PA support networks for consistent, quality-focused service during peak periods.
- Customer-Driven Performance
- Deliver timely, client-focused service aligned with organisational policy and deliverables.
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Essential Requirements
- Organisation: Proof through work history that you can prioritise competing tasks and multi-task efficiently.
- Proactivity: Showcase a (in)dependent solution-focused mindset, anticipating needs, troubleshooting, and delivering beyond expectations.
- Stakeholder Engagement: Clear, credible communication across organizational levels to build trust and understanding.
- Adaptability: Ability to perform under changing circumstances, quickly adapting to new directives, and maintaining pressure resilience.
- Microsoft Office Proficiency
- Confident Outlook, Teams, and SharePoint for systems and document management.
- Advanced use of Word, Excel, and PowerPoint for professional-grade outputs.
- Attention to Detail: Adherence to accuracy standards across all documented work.
- Network & Process Knowledge
- Early understanding of business processes, team structures, and organisational dynamics.
Eligibility Notes
At L&G, we value potential over perfection—and encourage consideration of strengths, adaptability, and alignment with our overarching purpose perspective.
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Employee Experience & Benefits
At L&G, rewarding performance and behaviours—our benefits package leaves no stone unturned:
- Performance-Related Benefits
- Annual bonus scheme and competitive share options.
- Pension & Care
- Generous contribution matching, adding to both your retirement outcome and peace of mind.
- Life assurance and differentiated access to personalised Health Plans for permanent roles.
- Time Off
- Up front 25 days holiday + public holidays. After 2 years: a net allowance of 26 days
- Further flexibility via buy/sell holiday allowance.
- Family & Support
- Competitive family leave provisions.
- Progressing the Planet
- Electric vehicle access through tax-efficient salary sacrifice (permanent roles).
- Discounty programs including L&G products, high-street partners, and more.
- Workplace Committment
- Achieving a net-zero carbon footprint across workplaces by 2030 via modern, sustainable office spaces.
Our Commitment to Purpose
We believe you must generate returns and impact, today and tomorrow. Whether you’re aligning career expectations, networking across diverse teams, or shaping personal development—at L&G, you’ll be at the heart of a business driven by purpose-fulfillment.
Flexibility
At L&G, outcomes matter most. We support flexible working options—including part-time, term-time, and job share roles. Some roles may have restricted flexibility due to customer needs, however we accommodate reasonable requests.
Think differently about possibility—we look forward to your application. Join us in building a future where financial futures are stronger.
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