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Personal Assistant and Member Services Officer, CITY OF LONDON CORPORATION
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Personal Assistant and Member Services Officer, CITY OF LONDON CORPORATION
Personal Assistant and Member Services Officer – Member Learning & Development Focus
About the City of London Corporation
The City of London Corporation is the City of dedication to excellence—a hub of diversity, social impact, economic influence, and opportunity. Our work extends far beyond London, driving progress across the UK and internationally. You could play a crucial role in shaping that impact.
About the Role
As one of three Personal Assistant and Member Services Officers, your responsibility is to provide proactive, wide-ranging support to Members of the City of London Corporation, with a special focus on Member Services activities.
Core Responsibilities
Your role will include:
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Leading the Member Learning & Development Programme
- Deliver a continuous improvement programme enabling Members to perform their best for local residents, businesses, and visitors.
- Under the Member Learning and Development Strategy (2025–2029), identify and prioritise:
- Essential training needs (mandatory)
- Recommended training needs (encouraged)
- Requested training needs (Member-led)
- Monitor participation to ensure value for money and programme effectiveness.
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Supporting Standards and Compliance
- Act as a seconder to officers within our Standards regime, ensuring smooth operations through:
- Arranging meetings
- Circulating information
- Serving as the primary point of contact
- Clerk the dedicated Member Development & Standards Sub-Committee, providing:
- Preparation of reports
- Agenda and minutes drafting
- Governance advice
- Act as a seconder to officers within our Standards regime, ensuring smooth operations through:
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Managing Member Privileges and Policies
- Administer and develop Member privileges, including:
- Member Allowance Scheme
- Member Transport Policy
- Supporting amendments or new policies
- Manage day-to-day operational aspects while aligning with broader governance frameworks.
- Administer and develop Member privileges, including:
-
Additional Administrative Support
- Assist PA and Member Services Officer colleagues by providing:
- Personal assistance to Senior Elected Members of the Court of Common Council
- Administrative and diary management support where necessary.
- Assist PA and Member Services Officer colleagues by providing:
Requirements
Applicants should demonstrate concrete experience in:
✔ Creation, delivery, and administration of learning and development programmes (or comparable initiatives) within a similar setting.
✔ Strong organisational and flexible approach, with proven autonomy and initiative.
✔ Proficiency in Microsoft Office Suite and advanced administrative systems.
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✔ Exceptional communication skills, including:
- Producing clear, structured minutes
- Crafting briefings and correspondence
- Building trust and confidence with senior stakeholders across diverse backgrounds.
What’s in It for You?
We aim to be an excellent employer, reflected in our development opportunities, a supported work culture, and a competitive benefits package.
Compensation and Structure
- Competitive salary
- Membership of the excellent Local Government Pension Scheme
Life-Improving Benefits
- Interest-free station season ticket loan or bicycle loan
- Discounts on:
- Health and wellbeing
- Arts and culture
Important Dates
- Closing date: 23:59pm on 22 July 2026
- Interviews: Week commencing 27 July 2026
How to Apply
- Visit the application portal ([apply button]);
- Alternatively, contact 020 7332 3978 (24-hour answerphone), quoting reference OOTC1163 for assistance.**
- Minicom service for the hearing impaired: 020 7332 3732
Further Commitment The City of London Corporation remains dedicated to equal opportunities and encourages applications from all sections of the community. We may close the advert early if applications exceed expected volumes.
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