Personal Assistant to CAMHS Heads of Service

Personal Assistant to Heads of CAMHS

Child and Adolescent Mental Health Services (CAMHS) are looking for a self-motivated, organised, and proactive individual to join the team in the role of Personal Assistant to the two Heads of CAMHS and the three CAMHS Clinical Leads. The role would suit someone with experience in personal assistant or senior administrative roles, who is used to working in a dynamic and energetic service. Experience in a health and or social care environment and a commitment to working to improve care and support for children and young people would be of benefit. A positive and flexible approach is essential in this role.

Berkshire Healthcare operates services for Children, Families and all age pathways across the whole of Berkshire. Services are operationally managed in 2 Portfolios: Children’s, Family and Neurodiversity Services (CFAN) and CAMHS, BEDS and LD Services.

This post works to provide high-level administrative support to the Head of Service for CAMHS Access, Advice and Getting Help Services and the Head of Service for CAMHS Getting More Help, Targeted and Risk Support Services.

Responsibilities

• Assist Heads of Service in the organisation of their electronic calendars, appointments, correspondence, and office administration
• Co-ordinate internal and external meetings and take minutes as required
• Monitor processes and prioritise all incoming communication (physical and electronic), distributing correspondence for action, drafting responses, process checking and follow through
• Ensure Heads of Service are briefed on correspondence and action taken. Respond to or re-direct designated emails that come in through the Heads of Service’ accounts
• To undertake a variety of administration functions related to the recruitment and terminations of staff and ensuring accurate staff information is collated and maintained confidentially as requested by the Heads of Service
• To support Heads of Service in collation of information for processing of complaints, grievances or investigations maintaining a high level of confidentiality
• To be accountable for efficient and accurate data being recorded on the Electronic Staff Records (ESR) and E-Manager system
• Participate in coordinating or leading special projects that facilitate the smooth functioning of the Heads of Service’ offices or which supports the overall performance and achievement of the Trust
• Provide high standard, effective support to the Heads of Service in complex tasks such as process redesign/mapping, change in service design and maintaining staff records