Coventry City Council
Pest Control & Dog Enforcement Officer
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Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
The Pest Control & Dog Enforcement Team
The Pest Control & Dog Enforcement Team deal with over 2000 requests for domestic pest control treatments including rats, mice, bed bugs, fleas, & wasps etc, services over 500 commercial pest control management contracts, over 300 stray dogs per year, licenses all pet establishments within the city boundaries and enforces the Public Space Protection Orders for dog control.
The team work closely with other partners including RSPCA, Police, dog re-homing centres and other internal sections including the food safety team, and the street enforcement team. The service has a statutory duty to seize stray dogs from public areas and ensure the wellbeing of dogs in its care under the Care Act.
What is the job role?
In this role, you will mainly be responding to and dealing with requests for pest control treatments at both domestic & commercial properties. The role will also be providing support for the dog enforcement section.
The duties of these roles will involve:
- Responding to requests for pest control treatments in domestic and commercial properties.
- Servicing commercial pest management contracts to ensure businesses are kept free from damage by pests.
- Responding to and seizing stray or unsupervised dogs from public areas, some of which may be aggressive and dangerously out of control.
- Ensuring the wellbeing of any dogs in our kennels including exercising, cleaning, feeding, and general kennel duties.
- Collection fines and costs associated with kennelling costs.
- Enforcing the Public Space Protection Orders (Dog Control), this will include carrying out surveillance and issuing fixed penalty notices to offenders.
- Keeping up to date records and recording actions taken.
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This post is exempted under the Rehabilitation of Offenders Act 1974 and as such, appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
The successful candidate will:
- Be reliable and committed.
- Have a professional attitude and be willing to take on the tasks and duties within the remit of the role and service area.
- Be customer-focused and able to remain respectful, calm, and polite in environments where they may experience challenging behaviours or situations when assisting the general public and customers by responding to minor queries and complaints.
- Be confident to take appropriate action to avoid formal complaints.
In addition, you must have:
- A full UK driving licence.
- RSPH Certificate level 2 in pest control.
- Knowledge and experience in dealing with a variety of pests.
- Experience in dealing with pests in commercial businesses.
- Experience in working with the public.
- Good team working skills.
- Ability to work with dogs that may be unpredictable, awkward, or aggressive.
- Ability to drive a council vehicle.
Within our team, women and people from minority ethnic backgrounds are currently under-represented across our middle-management team, as a result, we would like to encourage both women and people from minority ethnic backgrounds to apply for this post. This does not prevent any other applicants with a protected characteristic or a non-protected characteristic from applying.
We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!
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Need help completing your application form?
The Job Shop can support you. You can register online here for an initial assessment, or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact Recruitment@coventry.gov.uk
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans.
- Are currently in care or have previously been in care.
- If you consider yourself to be disabled or if you have a long-term health condition.
For full details on the application process, please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview dates: to be confirmed
About Coventry
Coventry has a proud, innovative, and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant, and diverse.
At Coventry, we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together, and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package - to find out more, please visit https://www.coventry.gov.uk/council-vacancies.
Coventry City Council
Attached documents
- Job Description and Person Specification - Pest Control & Dog Enforcement Officer.pdf
- Coventry City Council Application Process (1).pdf
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