Naimans Pharmacies
Pharmacy Assistant
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Company Description
Naimans Pharmacies is a community-focused pharmacy organization originating from 49 Bear Street, Barnstaple, United Kingdom. The company is committed to providing accessible, reliable, and professional pharmacy services to local residents. Team members work closely with healthcare providers and the community to support safe and effective medication use. Naimans Pharmacies values accuracy, customer care, and ethical practice in all aspects of its operations.
Role Description
The Pharmacy Assistant role at Naimans Pharmacies is a full-time, on-site position based in Yeovil. The Pharmacy Assistant supports the daily operation of the pharmacy, including:
- Preparing and labeling prescriptions under supervision
- Organizing stock
- Maintaining a clean and orderly workspace
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This role includes:
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- Assisting customers at the counter
- Answering questions
- Handling phone calls with professional etiquette
- Directing patients to the pharmacist for clinical advice when needed
The Pharmacy Assistant also helps with:
- Inventory checks
- Restocking shelves
- Processing transactions accurately
Collaboration with pharmacists and other team members to ensure safe, efficient, and customer-centered service is a core part of the role.
Qualifications
- Strong customer service skills with the ability to assist patients and carers in a professional, respectful, and empathetic manner.
- Knowledge of pharmacy operations and prescription handling, with attention to detail and adherence to safety and confidentiality standards.
- Competence in inventory management, including stock control, ordering, and maintaining accurate records.
- Effective phone etiquette and communication skills for responding to inquiries and coordinating with healthcare professionals.
- Basic numeracy and IT skills for processing payments, managing point-of-sale systems, and updating electronic records.
- Ability to follow instructions, work accurately under supervision, and prioritize tasks in a fast-paced environment.
- Previous experience in a pharmacy, healthcare, or retail setting is beneficial.
- Relevant pharmacy assistant training or certification, or willingness to undertake training as required.
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