North Bristol NHS Trust
Pharmacy Assistant - Patient Services
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Pharmacy Assistant - Patient Services
Band 2 Pharmacy Assistant – Patient Services
Bristol NHS Foundation Trust
About Our Organisation
North Bristol NHS Trust and University Hospitals Bristol and Weston NHS Foundation Trust have merged to form Bristol NHS Foundation Trust (BFT), creating an inclusive and innovative organisation focused on delivering exceptional patient care.
We value a healthy work-life balance and will accommodate flexible working arrangements where possible. Underrepresented groups—particularly Black, Asian and minority ethnic (BAME) candidates—are encouraged to apply.
Important note: Generative AI usage must be declared on your application. Applicants are required to inform the Trust if they have used AI in their application.
About the Role
Seeking a progressive and rewarding start in Pharmacy? Join our Dynamic Patient Services team as a Band 2 Pharmacy Assistant in our forward-thinking, open culture at Bristol NHS Foundation Trust.
This progressive post offers:
- Hands-on experience in dispensary and clinical services
- Structured training leading to Band 3 progression (training provided)
- A supportive environment for career growth in Pharmacy
All necessary training will be provided, including numeracy and literacy assessments (minimum 90% pass required).
Main Responsibilities
Dispensary & Reception Support
As a key member of the Patient Services team, you will:
- Handle receipt of prescriptions and drug requests from patients, staff, and hospital wards, ensuring accurate processing
- Assess patients for over-the-counter medication sales, including NHS prescription charge administration
- Perform dispensing and controlled drug handling in compliance with Good Dispensing Practice (GDP)
- Manage pharmacy stock control systems, labelling, and recommissioning medicines
- Handle public and department enquiries with clarity and accuracy
- Complete prescription dispensing, compliant with EU Good Distribution Practice (GDP)
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Ward-Based Services
Support seamless medicines provision across hospital wards by:
- Collaborating with Clinical Pharmacists, Ward Technicians, and Patient Services Leads
- Facilitating ward discharges and maintaining medication storage safety
- Ensuring accurate medication handover during patient transitions between wards
- Processing ward supply requests as directed by pharmacists/technicians
- Minimising medication waste and compliance with proper storage procedures
- Assisting with ward stock reviews to improve efficiency and reduce missed doses
Distribution & Stock Management
Ensure uninterrupted stock availability through:
- Regular ward stock checks and verification against usage records
- Processing emergency medication requests in a timely manner
- Issuing and distributing pharmaceutical products following Standard Operating Procedures (SOPs)
- Maintaining and documenting proper stock storage (rotation, conditions)
- Receiving inventory updates and ensuring compliance with shipping protocols
What We Need
Education & Qualifications (Essential)
- Good numeracy and literacy skills (assessed via interview)
Desirable
- Level 2 Buttercups Pharmacy Support Worker (Dispensary Units) or equivalent
- Previous experience in hospital or community pharmacy
Work Experience (Desirable)
- Experience in hospitals, clinics or pharmacy settings
Key Skills & Personal Qualities (Essential)
- Basic IT literacy (including data entry, system navigation)
- Excellent written and spoken communication in English
- Time management and ability to work both independently and as part of a team
- Strong ability to work flexibly under pressure and follow instructions
- Proactive, self-motivated approach to learning
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About Us
Bristol NHS Foundation Trust serves Bristol, South Gloucestershire, and North Somerset across our award-winning Southmead facility. We are internationally recognised for:
- Major trauma care
- Coronary care
- Specialised maternity services
We operate on a foundation of:
- Inclusivity, welcoming diverse perspectives
- Health & well-being support for employees
- A commitment to patient-centred care
How to Apply
Applications to this role are considered immediately. We encourage prompt submission to secure a position within areas receiving high interest.
Equal Opportunities Statement: Anonymous data will be used to ensure fair recruitment practices, in compliance with NHS equality commitments.
Prepare for your application by confirming:
- Sponsorship eligibility for visa requirements (if applicable)
- Reference details from in-capacity supervisory contacts, with direct, verifiable emails
Warning: Only official NHS email/recruitment from Trac platforms will contact shortlisted candidates. Never make financial payments to proceed with this role.
Important Deadline Note
This vacancy may close early if sufficiency is met. Submit as early as possible upon discovering your capabilities meet our person specification.
We look forward to supporting your professional development on this exciting career journey.
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