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Pharmacy Dispenser Apprenticeship - Citywide Health (Bishopthorpe Road Pharmacy)
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About the Role
Your apprenticeship will involve working alongside our qualified dispensing team and learning how to become a Pharmacy Dispenser. Our 18-month apprenticeship will provide a specialised certificate, which is a requirement to work in any pharmacy. Duties include dispensing medication and supporting with other duties such as stock rotation.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Your day-to-day duties will include:
- Dealing with customer requests and queries, both in person and over the phone
- Liaising with doctors' surgeries and other healthcare professionals
- Completing your coursework in a timely manner
- Keep up to date with current pharmacy practice, new drugs and their uses
- Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with General Data Protection Regulation (GDPR) from 25th May 2018
Where you'll work
Citywide Health - Bishopthorpe Road Pharmacy 18 Bishopthorpe Road York YO23 1JJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BRADFORD COLLEGE
Training course
Pharmacy services assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Receive and log prescriptions
- Assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- Work according to legislative requirements, and organisational policies
- Order, receive, maintain and issue pharmaceutical stock
- Provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- Work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- Act in accordance with systems and organisational governance
- Recognise and act within the pharmacy regulatory, legal and ethical standards
- Support the team in the development of others
- Maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- Communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- Handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- Use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- Demonstrate person centred care and support within a pharmacy setting
- Make pharmacy patients and patient safety your first concern
- Use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- Maintain the interests of patients and the health of the public
- Promote and advocate equality, diversity and inclusion
- Promote healthy lifestyles to customers
- Work safely within the parameters of your role using Standard Operating Procedures
- Apply policies which relate to health and safety at work
- Act appropriately in situations to prevent harm to yourself and others
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Training schedule
Pharmacy Services Assistant Level 2 Apprenticeship Standard:
- All the training is on-site, and you do not need to attend off-site college days to complete this apprenticeship
- An e-learning portfolio plus on-site tutors will help you progress to a Level 2 Pharmacy Dispenser qualification, which is a requirement to work in any pharmacy in the UK
- Functional skills if required
Desirable qualifications
- GCSE in:
- Maths (grade 4)
- Maths (grade 4)
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Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Logical
- Team working
- Patience
Other requirements
The ideal candidate must be:
- Friendly, caring and passionate about patient welfare
- Willing to learn and take on new challenges
- Can work accurately under pressure and in a fast-paced environment
- Ambitious with a good work ethic
- Be a strong team player whilst also able to work independently
- Take on feedback and listen to directions
About this employer
Citywide Health is York’s leading independent pharmacy group, providing NHS and private healthcare services across multiple community pharmacy locations.
Our pharmacies offer a wide range of services including prescription dispensing, Pharmacy First, travel vaccinations, blood pressure checks, flu and COVID vaccinations, weight management support and other clinical services.
We pride ourselves on delivering friendly, professional healthcare whilst supporting and developing our team members to build long-term careers within pharmacy and healthcare.
https://www.citywidehealth.co.uk/jobs/ (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Career progression at the end of the apprenticeship can result in promotion within Citywide Health, or opportunities with local hospital or GP practices, or training to become a practicing pharmacist
Ask a question
The contact for this apprenticeship is:
BRADFORD COLLEGE
The reference code for this apprenticeship is VAC2000042991.
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