Calderdale and Huddersfield NHS Foundation Trust
Pharmacy Operational Manager
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About the Role
You will be a self-driven and patient-focused pharmacy technician with experience at providing operational leadership to a pharmacy team. You will have a passion for developing the service and continuous improvement to provide the best patient experience.
Key Responsibilities
- Provide senior operational leadership for the outpatient pharmacy service across CRH and HRI, ensuring safe, efficient and patient-centred delivery in line with SOPs, medicine legislation and CHS / CHFT policies.
- Manage people, capacity, and resources (rota planning, workforce deployment, stock governance, system and facilities), acting as first line budget holder within delegated limits.
- Responsible for KPIs and continuous improvement. Lead audits, incident / near miss learning, and strategic service development projects to improve flow, patient safety, patient experience, and value for money.
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About the Employer
CHS is an exceptional place to work with many amazing teams of hard-working and dedicated staff, delivering high standards of estates, facilities, clinical engineering, and procurement services to Calderdale and Huddersfield NHS Foundation Trust and other customers. From May 2025, CHS started to provide the pharmacy outpatient dispensing service for CHFT patients.
The Trust itself is currently reconfiguring its services, supported by £196.5m of capital funding from the Department of Health and Social Care to invest in local health services at both Calderdale Royal Hospital (CRH) and Huddersfield Royal Infirmary (HRI). This is a significant investment and an opportunity to enhance services for our populations in Calderdale, Huddersfield, and West Yorkshire for generations to come.
These developments will provide better care for patients in modern, comfortable surroundings and support the delivery of leading-edge hospital services as well as providing an exceptional and environmentally sustainable working environment to attract and retain a highly skilled workforce.
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Our Values
Obviously, this is an exciting time for us as we continue to develop our commercial strategy and bring services in-house. We are ensuring that the organization is fit for purpose by embedding our values and behaviors. The four key behaviors underpinning the whole of our strategy are:
- We put the patient first.
- We 'go see'.
- We work together to get results.
- We do the must-dos.
Contact Information
For further details / informal visits contact:
- Name: Nigel Watson
- Job title: Superintendent Pharmacist
- Email address: nigel.watson@cht.nhs.uk
- Telephone number: 07823 702318
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