The Shrewsbury and Telford Hospital NHS Trust
Pharmacy Support Officer (Distribution and Stores)

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Job Title: Pharmacy Support Officer
We are looking for a motivated, adaptable, and conscientious Pharmacy Support Officer to join our team on a full-time basis.
The successful applicant will have ideally have previous experience of community/hospital pharmacy, however this may be an ideal first job opportunity as full training in all areas will be given to successful candidates. Your duties will be rotational between the departments Stores and Distribution areas.
The successful candidate will be expected to possess or study towards an NVQ Level 2 in Pharmacy Services.
There will be a requirement to participate in extended hours working including weekends and bank holidays on a rotational basis.
What can SaTH Pharmacy offer you?
- Patient focused service
- Supportive and friendly team
- Opportunities for personal development
- A department open to new ways of working
What can SaTH offer you?
- To be part of a trust embarking on a transformational journey
- A supportive environment to enable further development of your career and your skills.
- A developing trust with recent substantial financial investment to develop the facilities and services
- Access to our Leadership Academy
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Our vision is simple
To provide excellent care to our communities we serve.
Key Responsibilities
- To carry out routine, technical duties in the Stores and Distribution areas as required.
- To assist with filing and updating records (including computer data).
- To provide a responsive drug delivery service as required by the trust.
- Assembling, checking, and distributing pharmaceutical products, drug requisitions, and duties involving ward visits.
- Receive medications from pharmaceutical suppliers, checking for accuracy, and receiving into the pharmacy stock control system.
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.


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We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
For further details / informal visits contact:
Name: Charlotte Scott
Job title: Senior Technician for Medicines Optimisation
Email address: charlotte.scott5@nhs.net
Telephone number: 01743261000
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