Pharmacy Technician Apprenticeship

Are you interested in a rewarding career in pharmacy? Do you want to work as a registered professional who assists pharmacists with various tasks, such as dispensing medicines, providing health advice, and managing the day-to-day operation of the pharmacy? If so, then this apprenticeship is for you!

Requirements

• Must be Dispenser/ Level 2 qualified.
• GCSE in Maths and English (grade 4-9)
• Attention to detail
• Communication skills
• Customer care skills
• Initiative
• Non judgemental
• Organisation skills
• Patience
• Team working

Responsibilities

• Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards.
• Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate.
• Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff.
• Provide training to pharmacy and the wider healthcare teams, such as for new members of staff.
• Maintain a quality service through auditing and evaluating the service and processes, and respond to feedback.
• Recognise and work within their scope of practice and skills.
• Use relevant data and information to make effective decisions.
• Accurately retrieve and reconcile information about a person’s medicines.
• Accurately assemble prescribed items.
• Issue prescribed items safely and effectively and take action to deal with discrepancies.
• Carry out an accuracy check of dispensed medicines and products.
• Accurately perform pharmaceutical calculations to ensure the safety of people.
• Apply the principles of clinical governance and ensure person’s confidentiality.
• Assess a person’s present supply of medicines and order appropriate medicines and products.
• Receive requests for medicines, including prescriptions, and check for their validity, safety and clarity, taking action to deal with any problems with the person directly.
• Demonstrate operational skills within their scope of practice.
• Provide a safe, effective and responsive pharmacy service.
• Take personal responsibility for the legal, safe and efficient supply of medicines.
• Apply the principles of governance to pharmacy operational processes.
• Ensure the confidentiality of patient data.
• Communicate and work effectively with the multidisciplinary team.
• Explain the impact of audit and evaluation on the quality of pharmacy operations and services.
• Engage others in the improvement of processes and systems.
• Effectively use systems to support the safe and effective management and supply of medicines.
• Listen to a person, understand their needs and interpret what matters to them.
• Give the person all relevant information and advice in a way they can understand, so they can make informed decisions about their health and wellbeing.
• Optimise a person’s medicines to achieve the best possible outcomes.
• Obtain relevant information from people – including patients, carers and other healthcare professionals – and use it to optimise care appropriately.
• Adapt information and communication to meet the needs of particular audiences.
• Check and review their own and others work effectively.
• Suggest and implement personal goals and methods of improvement.
• Maintain CPD outcomes that meet with regulatory requirements.
• Identify and respond effectively to errors and near misses.
• Ensure effective safeguards are in place particularly for children and vulnerable adults.
• Prioritise time and resources effectively to achieve local and national objectives.
• Respond to medical emergencies.
• Ensure that health and safety controls are embedded and working.
• Effectively supervise other members of the team.