Pharmacy Technician Apprenticeship

As a Pharmacy Technician Apprentice, you will support the safe, effective and lawful supply of medicines while working closely with pharmacists and the wider healthcare team. This role is ideal for someone looking to progress within pharmacy and develop the skills and knowledge needed to become a registered Pharmacy Technician.

Requirements

• GCSE in Maths, Science and English (grade 4)
• Willingness to commit to the full length of the apprenticeship and working hours
• Strong attention to detail and commitment to patient safety
• Good communication and customer service skills
• Ability to work well as part of a team in a fast-paced environment
• Willingness to learn and very motivated
• Must be based within 20 minutes of the pharmacy (please make it clear on your CV if you are able to drive)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Responsibilities

• Managing, ordering, receiving and supplying medicines and pharmaceutical products safely and accurately
• Providing person‑centred advice to patients on prescription and over‑the‑counter medicines, referring to healthcare professionals where appropriate
• Supporting the day‑to‑day running of the pharmacy, including business processes, stock control and clinical governance
• Supervising and supporting pharmacy support staff as you progress in the role
• Assisting with training and mentoring new members of staff
• Maintaining high standards through auditing, evaluating services and responding to feedback
• Recognise and work within their scope of practice and skills
• Use relevant data and information to make effective decisions
• Accurately retrieve and reconcile information about a person’s medicines
• Accurately assemble prescribed items
• Issue prescribed items safely and effectively and take action to deal with discrepancies
• Carry out an accuracy check of dispensed medicines and products
• Accurately perform pharmaceutical calculations to ensure the safety of people
• Apply the principles of clinical governance and ensure person’s confidentiality
• Assess a person’s present supply of medicines and order appropriate medicines and products
• Receive requests for medicines, including prescriptions, and check for their validity, safety and clarity, taking action to deal with any problems with the person directly
• Demonstrate operational skills within their scope of practice
• Provide a safe, effective and responsive pharmacy service
• Take personal responsibility for the legal, safe and efficient supply of medicines
• Apply the principles of governance to pharmacy operational processes
• Ensure the confidentiality of patient data
• Communicate and work effectively with members of the multidisciplinary team
• Explain the impact of audit and evaluation on the quality of pharmacy operations and services
• Engage others in the improvement of processes and systems
• Effectively use systems to support the safe and effective management and supply of medicines
• Listen to a person, understand their needs and interpret what matters to them
• Give the person all relevant information and advice in a way they can understand, so they can make informed decisions about their health and wellbeing
• Optimise a person’s medicines to achieve the best possible outcomes
• Obtain relevant information from people – including patients, carers and other healthcare professionals – and use it to optimise care appropriately
• Adapt information and communication to meet the needs of particular audiences
• Check and review their own and others work effectively
• Suggest and implement personal goals and methods of improvement
• Maintain CPD outcomes that meet with regulatory requirements
• Identify and respond effectively to errors and near misses
• Ensure effective safeguards are in place particularly for children and vulnerable adults
• Prioritise time and resources effectively to achieve local and national objectives
• Respond to medical emergencies
• Ensure that health and safety controls are embedded and working
• Effectively supervise other members of the team