University College London Hospitals NHS Foundation Trust
Phlebotomy Team Leader
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Phlebotomy Team Leader
Phlebotomy Team Leader – Supervisory Role
About the Role
This key leadership position involves overseeing phlebotomists across hospitals and GP practices in central London. The successful candidate will provide directed supervision to ensure efficient, high-quality phlebotomy services while maintaining operational excellence.
The successful applicant will ideally possess:
- Excellent written and verbal communication skills
- A minimum of five years’ experience as a phlebotomist
- Previous supervisory experience in phlebotomy (preference given)
This is a busy, highly regarded service with a focus on delivering an outstanding patient experience and world-class care.
Key Responsibilities
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Supervision & Team Management
- Lead and oversee phlebotomy staff across outpatients, wards and community settings
- Ensure efficient service delivery, maintaining appropriate staffing levels and professional standards
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Quality Assurance & Issue Resolution
- Identify and resolve errors, issues, or operational inefficiencies within phlebotomy services
- Handle routine disciplinary matters and staff-related concerns promptly
- Collaborate with the Phlebotomy Manager in resolving complex issues
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Equipment & Facility Maintenance
- Monitor phlebotomy equipment and working areas for performance and compliance
- Report defects or faults to relevant personnel for timely resolution
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Scheduling & Personnel Management
- Compile and manage staff rotas efficiently
- Track and process sickness absence, including conducting return-to-work interviews
- Support the Phlebotomy Manager in absence management
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Performance & Development
- Conduct appraisals, performance reviews and discuss personal objectives & development plans with staff
About UCLH
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a diverse population across England and internationally.
Our Services & Specialisms
We provide first-class acute and specialised care across eight hospitals:
- University College Hospital (incorporating Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National Throat, Nose and Ear Hospital
- Eastman Dental Hospital
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospitals at Westmoreland Street
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Our specialisations include:
- Women’s health
- Cancer treatment
- Infection, neurological, gastrointestinal and oral diseases
- World-class support services (critical care, imaging, nuclear medicine, pathology)
Our Commitment to Sustainability
UCLH is leading the way in sustainability, aiming to become a carbon net-zero health service. Our targets:
- Net-zero direct emissions by 2031
- Net-zero indirect emissions by 2040
Contact for Enquiries
Name: Roy Stuart Job Title: Phlebotomy Manager Email: roy.stuart@nhs.net
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