MantraCare
Physical Therapy Technician
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Company Description
MantraCare is transforming healthcare through AI-powered therapy, chronic care, and holistic wellness solutions for employers, insurers, and health systems. The company operates a global platform that supports mental health, diabetes, musculoskeletal health, nutrition, and telehealth in a single integrated ecosystem. Its hybrid care model combines AI-driven triage and therapy with escalation to a network of over 51,000 licensed experts when needed. This approach delivers more efficient, accessible care, leading to improved outcomes, higher engagement, and 40–50% cost savings for partners. MantraCare is committed to using technology and expert support to make high-quality care more personalized and scalable.
Role Description
The Physical Therapy Technician at MantraCare is a part-time, remote role supporting virtual physical therapy and musculoskeletal (MSK) programs. The technician assists licensed physical therapists by guiding patients through prescribed exercises, documenting progress, and ensuring adherence to treatment plans in a digital environment.
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Responsibilities include:
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- Preparing and updating patient records
- Supporting video or phone-based therapy sessions
- Reinforcing safety and proper technique during home-based activities
- Communicating with patients to answer non-clinical questions
- Coordinating scheduling
- Escalating concerns to clinical staff when necessary
The role also involves collaborating with the care team to maintain a positive patient experience and consistent engagement with therapy programs.
Qualifications
- Strong Communication and Interpersonal Skills to engage with patients and collaborate effectively with clinical teams.
- Solid Phone Etiquette and customer service skills to manage remote interactions professionally and efficiently.
- Foundational Physical Therapy knowledge and Patient Care skills to safely support therapy plans under licensed clinician supervision.
- Basic digital literacy and comfort with telehealth platforms, electronic health records, and remote collaboration tools.
- Certification or training as a Physical Therapy Technician, Physical Therapist Aide, or related role is preferred.
- Experience in virtual or outpatient rehabilitation settings is an advantage.
- Ability to follow clinical instructions carefully, maintain accurate documentation, and handle sensitive health information confidentially.
- Reliable internet connection and a suitable remote work setup to support video and phone-based sessions.
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