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Partners& are recruiting for a specialist Professional Indemnity (PI) Director to provide support and technical expertise to the wider team on PI risks.
This is a national role reporting into the Chief Client Officer. Location is flexible and we also support hybrid working.
Key responsibilities and tasks
- Management of group-wide PI proposition in line with the Partners& Difference strategy and Resilience model.
- Implementation & continued enhancement of PI proposition across Partners&.
- Leadership and training of internal PI Champions.
- Managing ecosystem partnerships such as Kennedy’s for claims handling.
- Responsibility for PI strategic growth plan and resources (working with key stakeholders within Partners&).
- To support the trading / advisory teams and provide coaching to enable them to deliver better client outcomes in PI.
- Understanding & monitoring of issues & challenges in the PI market and their impact of our proposition.
- Supporting colleagues in face to face meetings on PI.
- Developing campaigns internally to increase PI penetration.
- Supporting the markets and placement team with key PI relationships and complex placement.
- Management of complex PI renewal processes including clients and insurers where required.
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Qualifications, skills & experience
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- ACII qualification desirable.
- Demonstrable competency in senior PI dedicated role.
- Demonstrate thought leadership and influence within the PI space.
- Absolute commitment to client service, development of customer insights, and client feedback.
- Passion for excellence and attention to detail, excellent interpersonal skills.
- Continued professional development in relevant technical knowledge in PI.
- Proven ability to educate and train others in PI.
- Excellent interpersonal, visual and communication skills, skilled negotiator.
- Excellent knowledge of broking processes and regulatory standards.
- Track record of delivering excellent risk outcomes for customers, and successful collaborations with colleagues and partners.
- Demonstrate consistent application of PACE values at all times.
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Skills
Professional Indemnity
Client Service
Training
Coaching
Negotiation
Interpersonal Skills
Risk Management
Market Analysis
Strategic Planning
Collaboration
Regulatory Standards
Thought Leadership
Communication
Customer Insights
Claims Handling
Broking Processes