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Picker - Part Time
About the Role
This is a Part-Time Role.
The working pattern is:
- Sunday: 1pm–5pm
- Monday to Thursday: 4pm–8pm
You will be expected to ensure our customers’ needs are exceeded at all times while working across various store functions, ensuring no two days are the same. Whether it's:
- Filling shelves,
- Serving on the tills,
- Managing stock levels or
- Picking deliveries,
the opportunities are endless, but everything you do matters:
- Ensuring customers receive exactly what they need.
- Serving them quickly and efficiently.
We’re looking for someone with a can-do attitude, passionate about delivering excellent customer service and willing to go the extra mile.
Responsibilities
- Responsible for the accurate picking and dispatch of goods (using a handheld terminal) and advising the Manager of any discrepancies.
- Checking quality, shelf life, and packaging robustness in preparation for delivery.
- Providing high-standard customer service:
- Processing deliveries efficiently and to target.
- Staying polite when dealing with delivery staff.
- Addressing queries and complaints appropriately, escalating complex situations to the right team member.
Requirements
- Must have a willing attitude, adaptability to meet pick rates, and comfort following structured workflows.
- Strong passion for customer service, with a commitment to exceeding expectations for valued customers.
- Reliability, including being on time and present.
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Benefits
At Booker, we offer a fantastic benefits package alongside career growth opportunities:
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Booker colleague card: 10% discount on purchases at Booker, plus double discount events up to three times a year.
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After 3 months’ service:
- Tesco colleague discount card: 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly pay (13 times a year).
- 10% off at Tesco Café and 20% off F&F (food and goods) purchases.
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10% off (pay monthly & SIM only deals with Tesco Mobile) + further annual discounts.
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Up to 30% off car, pet and home insurance via Tesco Bank (terms and conditions apply).
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Free eye test (after spending £50+), with 30% off eyewear, sunglasses, and contact lenses when qualifying.
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50% off health checks at Tesco Pharmacy.
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Exclusive RAC breakdown cover rates.
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Access to discounted everyday goods, cycle to work scheme, and collective savings plans.
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After 3 months, eligibility for the annual Save As You Earn scheme (buy Tesco shares at a future discount).
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Retirement savings plan (pension): save up to 5% (Booker matches contributions).
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Life assurance: death-in-service cover worth up to 3x your annual pay.
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Health and wellbeing support, including (24/7 confidential Employee Assistance Programme) and (Virtual GP for you and your family).
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- Generous holiday package.
About Us
Booker is the UK’s leading food & drink wholesaler, serving:
- Independent retailers,
- Caterers,
- Small businesses.
Our UK operations include:
- >190 cash and carry branches,
- 8 distribution centres,
- 5 Best Food Logistics sites,
- 6 support centres.
Diversity, Equity and Inclusion (DE&I) at Booker means:
- Whatever your background, you belong here.
- Variante culture where you can be yourself.
At both Booker & Best, we’re open to conversations about flexible working, supporting advpts like:
- Early-career needs,
- Life-changing stages,
- Carer commitments,
- Retirement adjustments,
- Parenthood or other personal circumstances.
We are Disability Confident Committed Leader and committed to a fully inclusive recruitment process. For feedback on accessibility support, email: recruitment@bookergroup.com
Please Note
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We only accept applicants over 18 for roles with schedules (before 6:15am/after 9:45pm) or those involving warehouse work, perishables, wines/spirits, or driving.
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High volume of applicants may result in premature role close dates for efficiency; we only provide individual feedback post-interview.
Booker Group is part of Tesco plc, operated independently from core Tesco plc, offering different benefits to its store channels.
For more information, visit: www.bookergroupjobs.co.uk
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