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Piercer
Piercing Specialist at Missoma (Carnaby Street Store)
At Missoma, we believe jewellery is more than just an accessory. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care.
Now, we’re looking for a Piercing Specialist to join our Carnaby Street Store.
Why You’ll Love Working With Us
At Missoma, we live by three core values:
- Authentic – We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.
- Collaborative – Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
- Entrepreneurial – We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.
Your Role as a Piercing Specialist
You’ll be at the heart of our piercing experience — guiding customers through their journey with confidence, care, and style. You’ll also support the shop floor team, bringing the Missoma experience to life at every touchpoint.
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Piercing Expertise:
- Welcome customers into our piercing studio with warmth and professionalism.
- Help customers feel relaxed and informed throughout their piercing journey.
- Offer expert styling advice using Missoma’s exclusive jewellery collections.
- Perform piercings to the highest standards of safety, hygiene, and technique.
- Provide clear aftercare guidance and confidently resolve any concerns.
- Stay up to date with UK piercing regulations, techniques, and equipment.
- Advise the wider retail team on legal and safety protocols.
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Customer Experience & Shopfloor Support:
- Be a Missoma ambassador, sharing product knowledge, styling tips, and brand insights.
- Deliver exceptional service from first interaction to final purchase.
- Support your team with product expertise and a proactive, positive approach.
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What You’ll Bring
You don’t need to tick every box, but here’s what will help you thrive:
- 1.5+ years’ experience piercing in a studio environment, with a strong portfolio.
- In-depth knowledge of UK piercing standards and regulations.
- A clean, professional, and customer-focused approach.
- Excellent communication skills and a warm, engaging presence.
- Ability to tailor your service to each customer’s unique needs.
- A passion for jewellery, style, and helping people express themselves.
What You’ll Get
- Competitive salary
- Retail commission scheme
- Generous staff discount
- Jewellery uniform allowance
- Medicash Healthcare Cash Plan
- Enhanced parental leave after 2 years of service
Ready to Make Your Mark? If you’re looking for a role where you can combine technical skill with creativity, and be part of a brand that’s redefining jewellery and customer experience — we’d love to hear from you.
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