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Piercer
Piercer - 32 hours
Location: Leeds Victoria Quarter Reporting To: Boutique Manager
About Monica Vinader
At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people’s lives by opening access to a more beautiful world.
- Crafted from recycled precious metals and ethically sourced materials
- Designing enduring, versatile pieces made to be layered, loved, and lived in
- Redefining modern jewellery to mark moments, tell stories, and become part of who you are
- Making responsible luxury accessible
Our Commitment to Sustainability and Impact
We proudly hold recognitions including:
- Responsible Jewellery Brand 2026 (Country & Town House)
- Responsible Luxury Business of the Year 2025 & 2026 (Positive Luxury)
- Top 50 Inspiring Workplaces (UK & NI) 2024 (Inspiring Workplaces)
With a global presence in retail, e-commerce, and partnerships, we prioritise our community. As a female-founded and inclusive brand, we foster relationships with those who wear, love, and champion our jewellery.
The Role: Piercer (32 hours)
We seek a Piercer to join us in shaping the future of modern jewellery.
Background & Development
- In 2021, we introduced Piercing services to our stores
- All studios in 2024 underwent refurbishments, creating an elevated and comfortable environment for both staff and customers
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Your contribution:
- Deliver high-standard piercings in our Leeds Boutique
- Maintain luxury service standards and customer-centred care
Responsibilities
- Customer Experience:
- Provide warm, welcoming service, ensuring customers feel relaxed in our piercings spaces
- Offer confident styling and advice for piercings and jewellery, using our exclusive products
- Safety & Hygiene:
- Execute piercings with excellent cleanliness and best practice compliance
- Prioritise customer safety and well-being
- Support the aftercare process, resolving concerns with confidence
- Team Collaboration:
- Consult with Retail Operations on safety, legal, and technical measures in the UK
- Guide Sales Associates and other team members on piercing standards and techniques
Requirements
Essential Qualifications & Skills
- Customer-focused mindset: Prioritise customers in all actions
- Luxury service experience: Advocate for a refined, high-end service environment
- Portfolio required: Up-to-date examples of your piercing work (via Instagram, Facebook, or website)
- Demonstrated expertise: Knowledge of UK piercing standards and regulations
- Hygiene professionalism: Attention to cleanliness, safety, and tidy workflows
- Licenses:
- Licensed to work in Leeds
- Documentation of UK work authorisation
- Mentoring mindset: Enjoy sharing knowledge with colleagues and supporting other business areas
- Flexibility for travel: Willingness to relocate among multiple Boutiques and concessions
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Additional Norms (Monica Vinader Way)
To thrive in this role, contribute the following traits:
- Proactive problem-solving and entrepreneurial drive
- Collaborative openness: Humility, honesty, and a light-hearted approach to teamwork
- Growth-oriented: Embrace learning, mentorship, and personal development
- "Speak up if unsure, then act to find answers"
- Resilience: Capacity to adapt, stay motivated, and work swiftly in a creative, fast-paced environment
Our Aims & Values
Mission
Be the leading accessible luxury brand, through:
- Customer obsession: Centralise customers in all decision-making
- Empathy-driven actions: Respect for people, communities, and the planet
- Agility: Balanced focus and speed to execute
- Excellence: Aspire to high standards in design, quality, and customer service
- Commercial acumen: Insightful, data-led decisions for long-term value
Pledge for Diversity and Inclusion
Monica Vinader will continue advancing positive, sustainable change to ensure:
- Career opportunities remain accessible to all
- Dynamics reflect diverse voices across employees, partners, and customers
"Our jewellery is for everyone, and so is our community."
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