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The Construction Index Ltd

Planned Contract Manager

Orpington
£60k – £65k/yr
Posted 1 day ago
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Planned Contract Manager

Planned Contract Manager – Social Housing

Salary: £60,000 – £65,000 per annum + package Type: Full Time Location: Orpington, London, UK


About the Role

Are you an experienced Contract Manager looking for your next challenge within the social housing sector?

We are working with a well-established and growing contractor specialising in delivering high-quality maintenance and refurbishment services to housing associations and local authorities.

Due to continued growth, they are looking to appoint a Planned Contract Manager to oversee a portfolio of:

  • Planned maintenance
  • Voids
  • Complex works
  • Reactive damp and mould programmes

This is an excellent opportunity to join a forward-thinking business that values its people and offers genuine long-term career progression.


Key Responsibilities

  • Oversee the delivery of planned maintenance programmes within occupied social housing.
  • Manage void property refurbishment projects, ensuring efficient turnover to agreed standards.
  • Lead the delivery of complex works, including structural and major refurbishments.
  • Oversee reactive damp and mould remediation programmes, ensuring compliance with current legislation and best practice.
  • Manage:
    • Contracts Supervisors
    • Site Managers
    • Resident Liaison Officers
    • Operational teams
  • Ensure contracts are delivered in line with:
    • Key Performance Indicators (KPIs)
    • Service Level Agreements (SLAs)
    • Budgets
    • Programme requirements
  • Build and maintain strong relationships with housing association and local authority clients.
  • Monitor financial performance jointly with commercial teams, ensuring profitability and cost control.
  • Manage subcontractors, suppliers, and direct labour teams.
  • Ensure full compliance with health and safety legislation and company procedures.
  • Produce regular:
    • Operational reports
    • Forecasts
    • Client updates
  • Drive continuous improvement in:
    • Customer satisfaction
    • Operational performance

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Requirements (About You)

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  • Proven experience managing planned maintenance contracts within the social housing sector.
  • Strong knowledge of:
    • Planned works
    • Voids
    • Complex refurbishment projects
    • Reactive maintenance programmes
  • Experience managing damp and mould remediation programmes is highly desirable.
  • Excellent leadership and people management skills.
  • Strong commercial awareness, including budget management and contract performance oversight.
  • Strong client-facing and communication skills.
  • Good understanding of health and safety legislation.
  • Full UK driving licence.

What’s On Offer

  • Salary: £60,000 – £65,000 depending on experience.
  • Permanent, full-time opportunity.
  • Competitive benefits package.
  • Opportunity for career progression within a growing and reputable contractor.
  • Opportunity to manage high-profile social housing contracts.
  • Supportive and collaborative working environment.
  • Long-term job security with a business experiencing sustained growth.
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Skills

Contract Management
Social Housing
Planned Maintenance
Refurbishment
Leadership
Client Relationship Management
Budget Management
Health and Safety Compliance

Location

Orpington, England, United Kingdom

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