Saffron Housing Trust Limited
Planned Improvements Surveyor

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Planned Improvements Surveyor
Location: Long Stratton, Norwich, Norfolk
Salary: £44,505 per annum
Fulltime: 37hrs per week
We have an exciting opportunity for a Planned Improvements Surveyor to deliver a range of improvement and maintenance works by assessing properties, identifying the scope of required work, and preparing detailed works orders, specifications and drawings.
Key Responsibilities Include:
- Deliver a range of planned improvement and maintenance projects, ensuring works are carried out safely, to specification, and to the required quality standards.
- Identify suitable properties using existing information from our in-house systems and property inspections.
- Liaise with tenants, contractors and colleagues to coordinate works, resolve queries and maintain good communication throughout each project.
- Prepare and issue clear works orders, specifications, and drawings to contractors or in-house teams.
- Carry out pre-, in-progress and post-inspections to verify quality, compliance and value for money. Provide technical advice and recommendations on property condition, proposed works and specifications.
- Liaise with external and regulatory bodies such as Planning and Building Control, to ensure all necessary permissions and standards are met.
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For a full list of responsibilities please see the attached Role Profile.
Our Ideal Candidate Will Have:
Educations and Qualifications:
- A recognised HNC or Building Surveyor qualification or the equivalent experience (E).
- Professional membership, working towards, or ability to complete, membership of a relevant body (e.g. RICS, CIOB, CABE, CIH) (D).
Experience:
- Relevant experience of overseeing works programmes.
- Proven experience delivering planned maintenance, refurbishment, or improvement projects within housing, construction, or a related field (E).
- Experience preparing specifications, schedules of work, and tender documentation (E).
- Experience carrying out property inspections and assessing the quality and value of completed works (E).
- Experience analysing and reporting on compliance or performance data (D).
Skills, Knowledge and Abilities:
- Sound knowledge of building construction, materials, defects, and relevant legislation (including Building Regulations, CDM, and health & safety) (E).
- Experience working within social housing, local authority, or similar asset management environments (D).
- Ability to communicate effectively with residents, contractors, and colleagues at all levels (E).
- Excellent communication and interpersonal skills, possessing the ability to liaise with various audiences both in writing and verbally (E).
- Able to work as part of a team and able to work independently without the need for close supervision (E).
- Excellent time management skills, including an ability to prioritise workload and meet agreed deadlines (E).
- Ability to identify, develop and deliver solutions to problems that are sensible, practical and proportionate to the risk (E).
- Knowledge of procurement processes and contract administration (D).
- Excellent IT skills to include Microsoft Word, Excel, Outlook and Teams (E)
- Full UK driving licence and access to a vehicle for site visits (E)


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Personal Attributes:
- Possess a high level of accuracy and attention to detail.
Please note this role is subject to a Basic Disclosure and Barring Service check.
Closing date: 2nd August 2026
Shortlist date: 3rd August 2026
Interview date: TBC
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