Saltire Facilities Management
Planning Administrator
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Strathclyde Business Park, Bellshill
From £27,000 per year (DOE)
Job Type: Full-time | Monday–Friday | 37.5 hours
Plan. Coordinate. Keep Operations Moving.
This isn’t a typical admin role. You’ll be at the heart of our operations — responsible for planning engineer workloads, coordinating appointments, managing KPIs and ensuring our services run smoothly, efficiently and compliantly.
If you enjoy problem-solving, working at pace, and being the person who keeps everything on track, this role is for you.
What You’ll Be Doing
Workforce Planning & Scheduling
- Plan and optimise daily engineer routes using our automated scheduling system
- Balance workloads and support manpower planning with Team Leaders and Engineering Managers
- Monitor programme progress and performance against client KPIs
- React quickly to changes, urgent jobs and last-minute amendments
Customer & Client Coordination
- Act as a key point of contact for customers and clients
- Manage incoming calls and emails professionally and efficiently
- Book, reschedule and confirm appointments
- Ensure appointment notifications are issued within agreed timescales
Compliance & Performance Support
- Prepare and issue daily, weekly and monthly client reports
- Ensure compliance documentation is accurate and submitted on time
- Support adherence to gas and electrical safety legislation
- Maintain accurate system records to protect service standards
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What We’re Looking For
We’re looking for someone proactive and organised who enjoys responsibility.
- Previous experience in scheduling, coordination or administrative planning
- Confident managing diaries, workloads or field-based teams
- Strong organisational and time-management skills
- Comfortable working in a fast-paced environment
- Excellent written and verbal communication skills
- Good working knowledge of Microsoft Office and planning systems
- Ability to work independently and as part of a team
Experience in property services, facilities management or engineering coordination is advantageous — but not essential.
Working Hours
Monday to Friday
08:00 – 16:30 (37.5 hours per week)
No weekend work.
What You’ll Get in Return
- Competitive Growth: Annual salary reviews to ensure you’re rewarded for your contributions
- Benefits Package: Enjoy industry-leading perks and discounts at your fingertips, including employee discounts across major retailers, discounted gym membership, and the option to purchase up to 3 additional days of annual leave.
- Overtime Opportunities: Boost your earnings with regular overtime opportunities available.
- Giving Back: Take one paid volunteer day each year to support a cause that matters to you.
- Referral Rewards: Earn a £500 bonus when you successfully refer a friend to join our team.
- Wellbeing Support: Access confidential support through our Employee Assistance Programme, including mental health and wellbeing resources, and 24/7 GP access.
- Future Security: Plan ahead with our company pension scheme.
- Sustainable Travel: Save on your commute with our cycle-to-work scheme.
- Healthcare reimbursement scheme: Claim money back for everyday healthcare costs, such as dental treatment, optical, physiotherapy and hospital stays.
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Why Join Saltire?
You’ll be joining a growing facilities management company where operations matter — and where planners play a vital role in service delivery. This is an opportunity to build a career in operations coordination within a supportive, team-focused environment.
Benefits
- Bereavement leave
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Experience
- Administrative: 2 years (required)
- Customer service: 2 years (required)
Work Location: In person
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