HM Revenue & Customs
Planning & Performance Analyst
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Planning & Performance Analyst
About The Job
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
Job Description
The Planning and Performance Team within the CDIO Finance, Portfolio, Performance and Org Transformation offers a high standard of service to CDIO, driving operational excellence by developing the business plan, associated performance measures and holding the Leadership Team to account for the performance in relation to CDIO Objectives.
Through the utilisation of established relationships and development of new networks, we deliver continuous improvement in both business performance and delivery, presenting accurate performance information across the business. We analyse information to identify and understand the impact on the business in order to influence stakeholders and challenge outcomes. We work collaboratively and corporately to support the integration of the risk across CDIO; delivering business improvements through continuous planning, utilising real time information to drive performance discussions.
As a Planning and Performance Analyst you will be accountable for developing and maintaining high quality Performance Reporting and working with business areas to understand their requirements and developing needs.
Person specification
- Maintaining strong relationships with business areas.
- Developing high quality reporting that meets user requirements.
- Resilient Leadership to promote wider understanding of the performance framework and its importance.
- Holding performance hubs with Deputy Directors.
- Delivering to time and to the required quality, ensuring assurance processes are embedded.
- Invest in the development of the team to build capability while contributing to making CDIO a great place for a technology career.
Essential Criteria
- Strong Technical reporting and data analysis skills including technical skills such Power BI, along with WCAG awareness.
- Experience in delivery of reports to tight timescales and based on user requirements.
- Understanding and manipulating complex data and disparate sets and making them easy to interpret.
- Experience in analytics, using data to identify trends and patterns.
- Challenging and influencing within and externally to own department.
- Experience of working in a performance environment.
- Clear and concise communication style, both written and verbal.
- Can confidently communicate to large audiences.
Further Location Information
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.
If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
These Sites Are
- Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
- Telford Plaza, Telford - moving to Parkside Court, Telford
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You will be given more information about what this means at the job offer stage.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Managing a Quality Service
- Changing and Improving
Technical skills
We'll assess you against these technical skills during the selection process:
- You will be asked to present a Power BI report of your choice and explain how you created it. The presentation should last no more than 10 minutes.
Benefits
Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
How To Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history and previous experiences. Your CV should cover your job history and any key achievements from your career which reflects the requirements of the role outlined above. Provide specific instances from your career detailing successes where you can.
- A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert.
Further details around what this will entail are listed on the application form.
Sift
In the event of a large number of applications being received, an initial sift may be held on your CV.
At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be assessed on Experience, Behaviours and a Technical presentation. As part of the interview you will need to present a Power BI report of your choice and explain how you created it. The presentation should last no more than 10 minutes.
Get help with your application
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Using the STAR format will help you to structure your answers.
You will be asked Behaviour-based questions to explore in detail what you are capable of.
The interview will be 45 minutes in duration and will be held by a 3-person panel.
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk - Use the subject line to insert appropriate wording for example - 'Please re-open my application - [insert vacancy ref] & vacancy closing date [insert date]'.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.
Sponsorship
We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You'll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs account.
Merit List
After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration
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