Planning Services Support Advisor

Location: Brecon

Salary: GRADE 10 £28,598 - £30,024

Vacancy Type: Permanent

Hours: 37 hours per week

Closing Date: 11 August 2026

Interview Date: 18 August 2026

Job Purpose

To support the Planning Department as a member of the customer service team providing telephone, face-to-face and administrative support to the planning function.

Main Responsibilities

• To maintain and upload planning information to public access, ensuring data is checked to ensure compliance with regulations (GDPR)
• To register planning applications and other types of planning applications and enquiries onto the planning database
• To send out planning decision notices
• To undertake Property searches for each Local Authority with land within the boundary of the National Park within strict timescales.
• Answer and filter planning telephone calls and transfer where necessary to the appropriate officer, taking messages in their absence.
• Assist the public and other callers to the office with general planning enquiries, providing assistance where necessary and directing them to relevant planning guidance and policies.
• Take planning application payments by phone and in person.
• To complete data checks on Public Access to ensure online compliance with GDPR requirements.
• Scanning/Archiving of planning data.
• Replotting historic planning files onto the planning database to maintain a complete planning history.
• Attend and contribute at Planning Administration Meetings, Planning Meetings and All Staff meetings.
• Monitor development management and other specialist officers movements to advise callers as to the best time to contact specific officers.
• Interrogate the planning register and database to ensure people inspecting planning applications have all the relevant information.
• To assist with reviewing and updating public content on our website – policies and advice notes.
• Assist in generating weekly lists of planning applications.
• Assist with re-consultations and restarts of current planning applications.
• Assist with collating the relevant documents and information required for Appeals.
• Provide administrative support to officers when required.
• Assist members of the public to measure plans and understand drawings when requested.
• Identifying, plotting and running planning constraints on GIS computer map database
• Provide assistance at Committee Meetings and Member Site Visits when required i.e. provide cover for committee clerk and webcasting of planning committee meetings.
• Preparation of Planning Committee plans, reports and presentation work under the direction of the Planning Services Supervisor.
• Any other duties appropriate to the grade and nature of the post as directed by the Planning Services Supervisor and Head of Development Management.