Liberty Blume
Platform Admin – Case Management
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Platform Administrator – Case Management
We’re looking for a Platform Administrator – Case Management to join our team in Bradford on a permanent basis. This is a hybrid role, with two days in the office and three days working remotely each week.
As a versatile Platform Administrator, you will design, configure, and deliver solutions across a suite of market-leading low-code/no-code SaaS platforms. While you’ll gain exposure to a range of enterprise tools, your primary focus will be the end-to-end configuration of the ShareDo legal case management platform.
Partnering closely with the Lead Case Management Developer, you will act as a technical advisor translating complex business requirements into scalable, high-performing digital workflows. This role is well-suited to an experienced Platform Administrator or a Business Analyst looking to transition into a more technical, solution design-focused position.
In addition to hands-on configuration, the role offers a clear pathway into system design, modern web application development, and AI implementation within a fast-paced, product-led environment.
What will you be doing?
- Design and configure workflows, work types, and dynamic forms aligned to complex legal processes
- Customise fields, layouts, and business rules using out-of-the-box platform functionality
- Extend platform capability through widgets and JavaScript within the UI
- Act as a trusted advisor, recommending efficient, value-driven solutions across ShareDo and the wider SaaS ecosystem
- Explore and apply new features and technologies (including AI) to improve efficiency and user experience
- Take ownership of delivery, including estimating effort, managing risks, and delivering high-quality solutions
- Troubleshoot and resolve complex issues, ensuring scalable and sustainable outcomes
- Continuously develop skills and contribute ideas to enhance team capability and platform performance
- Apply best practices in user-centric design, lean delivery, and clear documentation
- Contribute to agile ways of working, supporting sprint planning, stand-ups, and retrospectives
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Essential
We tend to look for people with:
- Proven experience as a Platform Administrator or power user within low-code/no-code platforms (e.g. Salesforce, ServiceNow, HubSpot)
- Strong background in software delivery or business analysis
- Excellent problem-solving skills with a logical, detail-oriented mindset
- Ability to translate between technical and non-technical stakeholders effectively
- Experience owning tasks end-to-end, breaking down requirements and estimating delivery
- Working knowledge of Agile/Scrum practices
Desirable
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- Experience with legal case management platforms (ideally ShareDo)
- Basic knowledge of HTML, CSS or JavaScript
- Relevant technical certifications
What’s in it for you?
- Competitive salary
- 25 days annual leave with the option to purchase 5 more.
- Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service.
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more.
- Matched pension contribution up to 10%
- Access to our car benefit scheme
- Access to our online learning platform to continue to develop and grow your career with us
- The chance to join an innovative, fast-paced and passionate team
Who We Are
a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!
Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.
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