HSBC Global Services Limited
Platform Analyst
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Join HSBC and Fulfil Your Potential
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
Platform Analyst
We’re currently seeking an experienced professional to join our team in the role of Platform Analyst.
Purpose of the Role
The purpose of this role is to be responsible for leading the initiation of projects, capturing and defining requirements through to delivery and assisting in the delivery of prioritised change for Transaction Management.
The role will ensure the successful implementation of functional deliveries and on-boarding of clients to existing and new channels and capabilities to deliver end to end solutions in support of Securities Services (SSv) and client needs.
Key Responsibilities
- Drive the delivery of the platform roadmap (in JIRA), coordinating with Product Owners, Account managers, Operations and Technology, to include coordination of the development of training material, guides and specifications to assist client on-boarding
- Track the on-boarding of clients to strategic Transaction Capture channels to ensure achievement of annual digital adoption targets
- Deliver demonstrations of platform and channel capabilities to client and internal stakeholders. Readying of support teams for new digital capabilities, ensuring operating models are documented and agreed with stakeholders in a consistent format
- Be responsible for functional delivery, supporting end to end delivery life cycle to ensure deadlines are met across the transaction management platform, analysing problem statements and defining requirements
- Support the delivery of complex, high risk and cross functional/cross product programmes and ensure appropriate alignment with HSBC Functional Instruction Manuals and Risk Frameworks
- Participate in continuous improvement to the platform’s and wider HSBC approach to managing change, including identifying best practice both internally and externally
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About the Role
As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
Requirements
To be successful in this role you should meet the following requirements:
- Significant track record of successful change delivery within a financial services environment, being an expert in Data Analysis, Data Mapping, and Business Analysis with familiarity of Change Management and Agile Principles
- A good understanding of technical build, test and deployment technologies, with flexibility and adaptability and solid relationship management skills
- Exposure to working with technology teams with the ability to work with senior stakeholders and business sponsors - must be a strong communicator both verbal and written
- A self-starter who takes accountability and ownership for coordinating and planning key activities with project management and reporting expertise through JIRA
- An understanding of digital capabilities and the industry landscape with knowledge of Custody, Treasury and Fund Administration services
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Diversity and Inclusion
Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Telephone: +44 207 832 8500
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