Inizio Engage XD
Platform Coordinator
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Development Support Co. — Event Platform Delivery
About the Role
You will support the delivery of event platforms, working alongside and reporting to Platform Managers and Senior Platform Managers across a range of projects. This is a developmental role within a collaborative team environment, designed to build your knowledge and experience across event technology and digital delivery.
You will contribute to the build and delivery of platforms, supporting multiple corporate accounts from initial brief through to final delivery. With guidance from senior team members, you’ll take ownership of defined tasks while developing a broader understanding of platform solutions and client requirements.
You will play a key supporting role within the wider production team, helping to ensure quality, effective communication, and smooth delivery across all platform elements.
Responsibilities
- Support the interpretation of client briefs and platform requirements alongside Platform Managers
- Assist in the setup and configuration of event platforms, including:
- Registration
- Content management
- Communications workflows
- Contribute to building elements such as:
- Agendas
- Attendee journeys
- Engagement tools (e.g. polling, Q&A)
- Support the design and implementation of audience engagement across the platform
- Carry out quality assurance checks to ensure:
- Accuracy
- Functionality across all platform elements
- Support testing processes, including:
- Internal reviews
- Client demonstrations
- Assist in maintaining project documentation, such as:
- Project plans
- Trackers, notes and timelines
- Track and manage assigned tasks to ensure deadlines are met
- Support the creation, maintenance and interpretation of:
- Event reports (including project finances, platform analytics, post-event insights)
- Assist with budget management, including:
- Tracking costs
- Updating budget documents
- Supporting financial administration (e.g. purchase orders, reconciliations)
- Work collaboratively with internal teams (production, creative, digital, client services)
- Attend internal and client meetings as required, including:
- Taking notes
- Follow-ups
- Support platform delivery during live, hybrid and virtual events (onsite or remote)
- Escalate risks or issues to Platform Managers in a timely manner
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Requirements
- Experience communicating:
- Information
- Project updates with colleagues and clients
- Experience coordinating:
- Activities
- Tracking progress
- Maintaining project documentation
- Ability to manage:
- Multiple activities
- Deadlines simultaneously
- Interest in developing new skills and learning new systems and processes
- Experience supporting client-facing projects
- Ability to:
- Work on assigned tasks independently
- Contribute to team activities
- Proficiency with Microsoft 365 applications:
- Word
- Excel
- Outlook
Benefits (But Not Essential)
- 1+ years of experience with event platforms such as:
- Cvent
- SpotMe/Onomi
- Swoogo
- SmartLab (or similar)
- Understanding of:
- Event management
- Digital project delivery
- Awareness of:
- Audience engagement tools
- Virtual/hybrid event environments
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Benefits
Part of a supportive and collaborative team with access to:
- Training and development in event technology platforms
- Progression opportunities within the Platform team
Inizio Engage, XD offers a suite of benefits and perks, including:
- Access to some of the most exciting and engaging global events
- Opportunities for travel, professional growth and expanding production boundaries
- Competitive salary
- Attractive annual leave and ** volunteering leave package**
- Private Medical and Life Insurance
- Pension Scheme
- Group Income Protection
About Emota
Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.
Part of Inizio Engage XD, we specialise in applied behavioural science to create and deliver experiences that inspire lasting change. We partner with clients to provide:
- Employee engagement
- Learning and training solutions
- Scientific engagement
- Capability building
Working with internal and external audiences through:
- Live and virtual events
- Film
- Digital and immersive content
Inclusive and diverse workplace culture: Don’t worry if you don’t fully meet the requirements! Apply anyway – your unique experience might be just what we’re looking for.
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