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Platform Engineer
Platform Engineer
Contract position (6 months likelihood of extension) London / Edinburgh / Remote Inside IR35 Competitive day rate
About the Role
We are seeking an experienced OpenShift Platform Engineer to join our OpenShift platform team on a contract basis, providing critical backfill support.
The role focuses on the operational management, support, and continuous improvement of our enterprise OpenShift platform running on x86 infrastructure, within a highly regulated financial services environment. The successful candidate will be hands-on, operationally strong, and proactive, with a solid SRE mindset to enhance platform reliability, performance, and user experience for internal application teams.
Key Responsibilities
- Manage and support Red Hat OpenShift clusters hosted on x86 infrastructure
- Provide day-to-day operational support for the OpenShift platform, ensuring high availability and performance, alongside BAU maintenance
- Implement and enhance automation across platform operations (provisioning, scaling, patching, incident response)
- Maintain and improve platform reliability, observability, and resilience, using SRE principles
- Contribute to incident, problem, and change management processes, adhering to regulated environment standards
- Partner with application teams to support onboarding, troubleshooting, and platform usage
- Diagnose and resolve complex platform and application issues across the stack, including:
- Compute
- Storage
- Networking
- Containers
- Work closely with infrastructure teams supporting VMware virtualised environments
- Ensure compliance with security, audit, and regulatory requirements
- Produce and maintain clear technical documentation and operational runbooks
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Required Skills & Experience
Technical Skills
- Proven experience managing OpenShift on x86-based infrastructure and container technologies
- Strong focus on incident management, root cause analysis, and recovery
- Experience with VMware vSphere/virtualised infrastructure environments
- Strong troubleshooting skills across:
- Networking
- Storage
- Container orchestration
- Platform performance
- Demonstrable experience in production operations and support environments
- Experience supporting internal application teams consuming platform services
- Ability to work under pressure in critical service environments
- Experience with automation tools (e.g., Ansible, Terraform, scripting)
- Competence in at least one scripting/programming language (e.g., Python, Bash, Go)
- Familiarity with CI/CD pipelines and DevOps tooling
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Domain Experience
- Proven experience working within financial services or similarly regulated environments
- Strong understanding of:
- Governance, risk, and compliance requirements
- Change control and audit practices
- Secure platform operations
Desirable Skills
- Exposure to SRE practices (SLIs/SLOs, error budgets, observability)
- Experience with monitoring and logging tools
- Familiarity with hybrid or multi-cloud environments
- Knowledge of security best practices in container platforms
- Red Hat certifications (e.g., RHCSA, RHCE, OpenShift certification) are advantageous
Soft Skills
- Strong collaboration and communication skills
- Ability to work with cross-functional teams (platform, infrastructure, applications)
- Proactive mindset with a focus on continuous improvement
- Strong analytical and problem-solving ability
Key Attributes
- Hands-on “get things done” operator
- Strong ownership and accountability
- Customer-focused, supporting internal platform users (application teams)
- SRE mindset – focused on improving reliability, reducing toil, and automating repetitive tasks
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