GPH Builders Merchants Ltd
Plumbing & Heating Sales Advisor
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GPH Builders Merchants Ltd is Aberdeenshire’s leading independent builders' merchants with branches in Inverurie, Westhill, Stonehaven, and Ellon. Our team is committed to offering a first-class service to our customers and we are proud of our reputation for providing quality products and expert advice.
Role Description
This is a full-time on-site role for a Plumbing and Heating Sales Advisor, located in Stonehaven. The successful candidate will be responsible for inside sales, generating quotes, lead generation, closing the sale, and providing excellent customer service. The P&H Sales Advisor will work collaboratively with the wider sales and operational teams to ensure that our customers have a seamless experience.
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Qualifications
- Strong Plumbing & Heating product knowledge.
- Inside sales and lead generation skills.
- Excellent communication and customer service skills.
- Strong experience in handling a high volume of calls daily.
- Ability to multitask, work under pressure, and manage time effectively.
Responsibilities
- Assist customers at the trade counter as required.
- Generate and qualify leads to drive sales growth and meet targets.
- Provide exceptional customer service by addressing enquiries and resolving issues promptly.
- Work well with the wider sales team members to develop sales strategies and improve communication.
- Maintain accurate records of sales activities and customer interactions for future reference.
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Benefits
- Company pension
- Employee discount
- Financial planning services
- Free flu jabs
- Life insurance
- On-site parking
- Referral programme
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