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HM Revenue & Customs

PMO Analyst

United Kingdom
Posted 1 day ago
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Role: PMO Analyst Planning, Scheduling & Controls (End-to-End)

Reporting to: Programme Manager / Planning & Assurance Lead

Any HMRC Regional Centre

Grade: Senior Officer

Competitive Day Rate

Role Purpose

To provide end-to-end PMO support across planning, scheduling, reporting, and change control, ensuring alignment with central PMO standards and governance.

This Role Will

  • Act as the planning and controls “engine room” of the programme
  • Maintain integrated plans and milestone schedules (L0L3)
  • Drive data-driven reporting and governance discipline
  • Interface closely with the central PMO to ensure consistency and compliance

Key Responsibilities

Integrated Planning & Scheduling

  • Maintain and manage end-to-end programme schedules across:
    • Programme (L0L2)
    • Project / Workstream (L3+)
  • Ensure plans are:
    • Integrated across projects and dependencies
    • Aligned to central PMO planning standards
  • Work with Project Managers and Workstream Leads to:
    • Capture updates
    • Maintain schedules
    • Reflect changes accurately in the integrated plan

Milestone Planning & Tracking

  • Define and maintain Level 0-Level 3 programme milestones
  • Ensure all milestones:
    • Are clearly defined and sequenced
    • Reflect critical path and dependencies
  • Track milestone delivery against:
    • Baseline
    • Forecast
  • Highlight risks to milestone delivery early

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Reporting & Data-Driven Insight

  • Produce regular programme reporting, including:
    • Milestone progress
    • Plan variance (baseline vs forecast)
    • Key delivery risks
  • Support:
    • Programme Board
    • Implementation Board
    • Central PMO reporting cycles
  • Ensure reporting is:
    • Consistent
    • Accurate
    • Data-driven

Change Control & Governance

  • Support the end-to-end change control process, including:
    • Capturing change requests (CRs)
    • Assessing impact on milestones, schedule, and dependencies
    • Updating plans in line with approved changes
  • Ensure:
    • Changes are formally controlled
    • No “off-plan” activity is executed

Central PMO Alignment

  • Act as the interface to the central PMO function, ensuring:
    • Adoption of standards, tools, and templates
    • Compliance with governance expectations
  • Contribute to:
    • Central reporting cycles
    • Standardised PMO outputs
  • Support the principle of:
    • “Report once, use many times”

Plan Quality, Controls & Assurance

  • Ensure plans meet quality and assurance standards, including:
    • Logical sequencing
    • Dependency integrity
    • Realistic timelines
  • Support schedule assurance by:
    • Identifying gaps or inconsistencies
    • Challenging poor quality planning inputs

Essential Criteria

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Planning & Controls

  • Strong experience of:
    • Programme / project planning
    • Scheduling tools (MS Project, PPM tools)
  • Deep understanding of:
    • Critical path
    • Dependencies
    • Milestone-based planning

Governance & PMO Discipline

  • Experience working within a structured PMO environment
  • Familiarity with:
    • Change control processes
    • Governance forums
    • Programme reporting

Data & Analytical Skills

  • Strong data handling and analysis capability
  • Ability to:
    • Interpret plan data
    • Identify trends and risks
  • Advanced Excel skills essential

Stakeholder & Interpersonal Skills

  • Strong communication skills across:
    • PMs
    • Workstream leads
    • Central PMO
  • Confident in:
    • Challenging poor data or planning
    • Influencing stakeholders to meet standards

Key Behaviours

  • Highly structured and disciplined
  • Detail-focused with strong accuracy
  • Proactive and resilient under pressure
  • Collaborative but able to hold the line on standards
  • Data-led decision making mindset

Success Measures

  • Integrated programme plan is:
    • Accurate
    • Up to date
    • Reflective of reality
  • Milestone reporting is:
    • Consistent and reliable
  • Change control is:
    • Properly governed and applied
  • Strong alignment with:
    • Central PMO standards
    • Programme governance expectations
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Skills

Planning
Scheduling
Change Control
Data Analysis
Stakeholder Management
Governance
PMO Standards
Excel
Reporting
Risk Management
Milestone Tracking
Dependency Management
Communication
Collaboration
Attention to Detail
Proactivity

Location

United Kingdom

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