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JLL

PMO COE Program Manager - London

London
Posted 3 days ago
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JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Purpose

The Portfolio Integration & PMO Specialist serves as the central coordination hub for JLL's PMO Centre of Excellence, tracking milestones across multiple real estate programmes, resolving cross-functional dependencies, and surfacing risks before they impact delivery. This role embeds standardized governance and reporting practices while providing executive leadership with data-driven insights that ensure programmes are delivered on scope, schedule, and budget.

Job Responsibilities

Programme Integration & Governance

  • Track key milestones across functions and the end-to-end programme lifecycle
  • Maintain a comprehensive, continuously updated milestone plan that aligns workstreams, identifies cross-dependencies, and ensures timely delivery against scope, schedule, and budget.
  • Be the “Air Traffic Controller” for the PMO COE
  • Undertake multi-disciplinary coordination across design, construction, operations, finance, procurement, and compliance to proactively surface interlocks, clear blockers, and maintain a unified delivery cadence.
  • Ensure consistency in programme management and embed standards
  • Embed standardised project tracking, reporting, templates, MIS, RAG statuses, meeting cadences, and minutes to drive uniformity and comparability across programmes and projects. Drive adoption and capability uplift across teams
  • Coach project leads and partners on standards, tooling, and data practices; run training and clinics to embed processes and ensure sustained programme maturity.
  • Enforce controls
  • Through toll-gates, checklists, and governance stages with no gaps.
  • Apply disciplined governance and adherence to policy, risk, and compliance requirements across the portfolio.
  • Proactive risk detection
  • Surface risks, issues, and delays and drive remediation
  • Operate a clear RAID process, escalate early with data-backed impact analysis, assign owners, and track remediation to closure with transparent timelines and outcomes.
  • Reporting and Analytics
  • Prepare executive-ready reports, decks, dashboards, and MIS for management forums
  • Synthesize complex delivery data into crisp, insight-driven materials to support decision-making in governance forums and senior stakeholder discussions. Standardise and maintain programme dashboards and data quality. Define KPIs (e.g., RAG, schedule variance, cost and benefits tracking), ensure data hygiene, and provide consistent portfolio views for timely, fact-based interventions.
  • Digital enablement
  • Exploit technology platforms and AI to automate and enhance programme management
  • Leverage enterprise PPM, workflow, and data-visualisation tools; apply automation and AI to reduce manual effort, improve accuracy, and enable predictive insights and scenario analysis.

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Required Qualifications, Skills, and Capabilities

  • Bachelor’s degree or equivalent.
  • Formal programme/project management credentials: PMI PgMP, MSP, PRINCE2 (or equivalent).
  • Strong experience in programme management for real estate projects (e.g., capital programmes, fit-outs, workplace transformations).
  • Excellent multi-disciplinary coordination and communication skills with the ability to engage stakeholders at all levels.
  • Strong technological skills with demonstrable experience in automation and AI-enabled reporting and analytics
  • Structured problem-solving, high attention to detail, and strong ownership of governance and controls.

Preferred Qualifications, Skills, and Capabilities

  • Experience operating within a PMO Centre of Excellence, setting and embedding standards across portfolios.
  • Proficiency with enterprise PPM/portfolio tools, workflow automation/low-code, and data visualisation platforms
  • Familiarity with real estate systems (e.g., CAFM/IWMS) and interfaces with finance, procurement, legal, and compliance in a banking environment.
  • Track record of enabling cross-functional delivery through data-driven insights and continuous improvement.

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Location

On-site – London, GBR


If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details, please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer

JLL is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Skills

Programme Management
Governance
Risk Management
Stakeholder Engagement
Data Analytics
AI-Enabled Reporting
Real Estate Project Management
PPM Tools
RAID Process
KPI Definition
Multi-disciplinary Coordination
Process Standardization
Budget Tracking
Workflow Automation
Strategic Planning
Executive Reporting

Location

London, England, United Kingdom

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