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PMO Manager
PMO Manager – Central Government & Large-Scale Transformation Programmes
Job Title PMO Manager
Location Home-based – United Kingdom (with occasional travel to Manchester, Birmingham & London)
Contract Type Permanent, Full Time
About the Role
We’re seeking a PMO Manager to provide strategic leadership for complex programmes across UK Central Government projects. In this key portfolio role, you’ll support structured PMO governance, improve processes, and drive successful delivery across large-scale transformation and operational services. You’ll work closely with project teams, stakeholders and senior leadership to ensure high-quality, consistent outcomes.
What You’ll Be Doing
Core Responsibilities:
- Deliver full-spectrum PMO services, including:
- Governance, planning, reporting, RAID (Risks, Assumptions, Issues, Dependencies) management, and change control for multi-pronged programmes.
- Embed PMO standards, best-practice processes, and standardised templates across the portfolio.
- Develop and integrate project plans, tracking progress, identifying risks, and reporting variances.
- Create clear management information, dashboards, and actionable reports for executives and decision-makers.
- Collaborate with project managers to:
- Enhance risk and issue escalation processes.
- Mitigate operational barriers and support governance compliance.
- Lead and mentor PMO analysts, fostering a culture of evidence-based problem-solving and continuous improvement.
Essential Skills & Experience
- Proven PMO experience with complex, high-stakes programmes (preferably in public sector or regulated environments).
- Strong command of governance frameworks, including the governance lifecycle, planning methodologies, reporting tools, RAID principles, and change control.
- Hands-on experience in enforcing governance processes and aligning them with business objectives.
- excellent stakeholder management skills at all levels, with the ability to build trust, navigate politics, and influence senior leadership.
- Rigorous analytical mindset with a detail-oriented approach—comfortable extracting insights from data.
- Evidence of expertise in managing risks and issues amid fast-moving delivery environments.
- Demonstrated ability to lead teams, including mentoring, coaching, and performance management of PMO teams.
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Desirable Skills
- Certifications: PRINCE2, MSP, Agile/Scrum, or comparable.
- Familiarity with Government ICT delivery, Transformational Change initiatives, or other high-complexity public-sector projects.
About Capita
Capita partners with organisations in the public and private sectors to optimise complex business operations, drive efficiency, and deliver impressive consumer experiences.
Why Join Us?
Competitive Benefits:
- Salary: Up to £60,000 (depending on experience).
- Holidays: 23 days, rising to 27 days, plus the option to buy extra leave.
- Charitable Work: A paid workday to volunteer for chosen causes or Capita partners.
- Pension & Support:
- Auto-enrolment into pension scheme.
- £12,000 lump-sum life assurance (fully funded).
- Cycle-to-work scheme.
- 15 weeks paid maternity, adoption and shared parental leave.
- 2-week paid paternity leave.
- Voluntary Benefits:
- Discounts on retail purchases, dining, events,healthcare plans, travel, and technology.
- Inclusion & Flexibility:
- Employee Network Groups foster diversity and open dialogue, celebrating all community strands.
- Flexible home-based working with occasional travel for client-facing or team meetings.
- Career Growth:
- Embedded training programmes, mentorship and clear development pathways.
- Progress through multi-disciplinary networking opportunities to advance beyond traditional roles.
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Our Cultural Values
🤝 Customer-First Mindset – Every interaction is shaping client outcomes. 💻 Fearless Innovation – Guard up-to-date insights and efficiency-driving solutions. ✅ Achieve Together – Collaboration across boundaries for collective success. 💙 Inclusivity & Variety – Everyone’s voice and background enriches the team.
Your Next Steps
- Start your application via “Apply Now” to share your profile with us.
- Equal Opportunities: We strive for a barrier-free, inclusive workplace. If you’d like to discuss adjustments with support for your application, reach out to reasonableadjustments@capita.com or call 07784 237318.
For general enquiries (including adjustments not related to recruitment), email CPScareers@capita.com.
#CareersWithPurpose – Join us and help shape the future of public service with ** Meaningful impact** and new challenges.
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