Lanes Group
Pollution Response Technician
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Pollution Response Technician
Pollution Response Technician – Southern Water Contract
About the Role
We are recruiting for Pollution Response Technicians across the entire Kent region as part of an exciting contract win with Southern Water. Join Lanes Group—the UK’s largest independent specialist infrastructure delivery partner—in shaping a career that delivers real impact in waste-water management and drainage solutions.
At Lanes Group, our commitment to health, safety, well-being, quality, and compliance drives everything we do. As a fully operational 24/7 business, we thrive on excellence, growth, and building lasting legacies.
Why Join Us?
- Operational excellence: Be part of a company that exceeds customer expectations every time.
- Career development: Full access to training, PPE, and company equipment to ensure you’re always equipped to deliver.
- Flexible work: Rotation of shifts including weekends and on-call participation (5 days on, 2 days off, 45 hours/week).
- Supportive culture: A collaborative, values-driven environment where your contributions are valued.
Position Details
- Job Title: Pollution Response Technician
- Location: Tonbridge Depot, Kent
- Employment Type: Permanent, full-time
- Hours: 5 days on, 2 days off (weekend work included)
- Salary: £30,500 per annum
- Benefits:
- 21 days’ holiday (plus UK bank holidays) + birthday off
- Health cash plan
- On-site parking
- Auto-enrolment pension scheme
- Enhanced maternity & paternity leave
- Continuous developmental opportunities and a welcoming work environment
Responsibilities
The Pollution Response Technician plays a critical role in ensuring efficient, safe, and compliant management of pollution incidents. Your duties include:
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- Incident response: Rapid first response to pollution-related issues, coordinating site operations and mitigation.
- Incident management: Leverage strong communication with internal teams (Customer Solutions Centre, incident verification team) and external stakeholders (clients, Environment Agency, local authorities).
- Mitigation & remediation: Lead site investigations, identify causes, and plan/coordinate pollution mitigation or follow-up works.
- Contractor facilitation: Oversee third-party contractors to ensure timely remediation and service restoration.
- Evidence capture: Maintain high-standard records (photos, data in Big Change) for legislative compliance and quality assurance.
- Safety compliance: Demonstrate a no-compromise approach to health & safety (H&S), conducting risk assessments and maintaining policy standards.
- Stakeholder management: Deliver world-class customer service—being proactive, accountable, and transparent.
- Reporting & flexibility: Adhere to ad-hoc duties dictated by management requirements and situations requiring swift, informed action.
Bonus: Love solving complex, evolving problems in dynamic environments? This role suits someone who thrives on variety and doesn’t take a “one-size-fits-all” approach—your solutions will shape a truly resilient drainage and wastewater network.
Requirements
Essential Criteria:
- Full UK driving licence (essential)
- Commitment to a safety-first culture and strict compliance with Lanes Group policies.
- Ability to work independently and under pressure—when incidents occur, your judgement makes the difference.
- Self-motivation and dedication to providing excellent customer service.
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Desirable/Skills luce:
- Experience with high-pressure jetting equipment
- Qualifications in NRSWA (sewer & den block drainage) or confined space access.
- Strong awareness of environmental regulations and impact minimisation.
- Technical aptitude for diagnosing and resolving issues.
About You
We’re searching for team players eager to contribute—and grow. Polished resources will: ✔ Own the problem—think critically to solve it while balancing rapid response with due diligence. ✔ Embrace the outdoors—volatility means flexible fieldwork across Kent’s drainage needs. ✔ Be proactive collaboration partners—confident in working across departments to deliver seamless outcomes. ✔ Focus on safety above all—consider climate, peers, and subsidies when taking action.
At Lanes Group, we value unique contributions—discover your purpose and impact while we form the next generation of technical excellence.
Apply today to contribute to a company that doesn’t just promise growth—it delivers it, one drainage order at a time. Together, we uphold the Lanes mantra: quality, compliance, and the commitment to always keeping our promises.
Lanes Group is a valued signatory of the Charter for Employer Positive About Mental Health.* We actively encourage applications from diverse backgrounds, welcoming everyone to join our mission of building inclusive, result-driven teams.
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