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Position: Pool Receptionist
Type: Full-Time/ Part-Time / Seasonal
Pay Rates: Up to £12.71 per hour depending on age
Join our One Great Team here at Haven as a Pool Receptionist, where you’ll welcome guests to the pool and help them make the most of their visit with friendly service and useful poolside essentials!
We are seeking an organised, friendly Pool Receptionist to manage guest bookings, share information on pool activities, promote essential swim accessories and help keep our changing facilities clean and tidy. If you enjoy a guest-facing role and have a flair for service and sales, this could be the perfect opportunity for you.
Key Responsibilities
- Greet and check in guests, ensuring a smooth start to their pool experience.
- Promote and sell pool essentials like armbands, goggles, and other swim accessories.
- Provide information on pool schedules, safety rules, and available amenities.
- Maintain cleanliness in the reception area, changing facilities and toilets, contributing to a clean and safe environment for our guests.
- Monitor bookings and pool capacity to maintain a safe and enjoyable setting for all guests.
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Requirements
- Experience in a customer service or sales role is beneficial.
- Friendly, confident communicator comfortable with promoting products to guests.
- Strong organisational skills and attention to detail.
- Ability to work efficiently in a dynamic, family-friendly environment.
- Flexible availability, including weekends and peak times.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
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How To Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
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