Awaze
Portfolio Account Manager - Temporary
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What we do is simple – we send people on holiday, and who doesn’t love that? But we couldn’t do it without our lodge and park owners. This role would see you take regional responsibility for a portfolio of parks, whose owners you’ll work closely with to help them maximise performance, optimise their portfolio, and future-proof their business.
The Role
This role is for the commercially focussed, the quick thinkers and the customer obsessed. On a basic level, you’ll be responsible for working with Hoseasons owners to maximise their commercial and strategic objectives.
What You’ll Be Doing
- Provide administrative and operational support to a portfolio of key Hoseasons owner partnerships, helping to drive revenue growth and commercial performance.
- Support regular conversations with owners around performance, pricing, unit mix, pet policies, and features that influence booking demand.
- Share insights and performance data to help owners respond to changing consumer trends and maintain competitiveness.
- Maintain accurate account records and coordinate with internal teams to ensure a smooth and consistent owner experience.
- Build strong relationships with owners, supporting the retention, growth, and overall success of your portfolio.
Put simply, you’ll support the revenue, retention, administration, and growth of your portfolio of accounts while delivering excellent day-to-day owner support.
Key Skills We Need
You’ll be joining a passionate team with a real drive to deliver the best experience for our park owners, who are at the heart of everything we do. This role will play an important part in supporting owner relationships, monitoring park performance, and helping ensure the smooth day-to-day management of accounts.
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To Be Successful In This Role, You’ll Bring
- Strong communication and relationship-building skills, with a confident and approachable style.
- Excellent organisational and administrative skills, with the ability to manage multiple priorities in a fast-paced environment.
- A proactive and supportive approach, working collaboratively across teams and with external stakeholders.
- A willingness to learn and develop, with an interest in travel and the holiday industry.
Most importantly, we’re looking for someone who is eager to grow, embraces new challenges, and enjoys working as part of a supportive, customer-focused team. If you’re excited by a varied role where no two days are the same, we’d love to hear from you.
What We’ll Give You
- This is an opportunity for you to join us at a pivotal point in time as we invest in our future.
- You’ll be supported by a team of genuine, passionate leaders.
- We work cross-functionally, so you’ll be given opportunities to develop skills outside of your core skillset.
- You’ll be an integral part of a team which delivers great commercial results, and who doesn’t want that?
We offer a competitive salary and great benefits; we’re all about holidays, so we practice what we preach and offer some great travel discounts and a range of other perks.
About Awaze
Our mission is clear - to create amazing holidays with Europe’s widest choice of holiday homes.
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With more than 110,000 properties across Europe, we are the largest managed vacation rentals business in the region. Our ambition is not only to be the biggest, but the best provider of holiday homes in Europe.
As travel continues to evolve, we are focused on what comes next. We will keep strengthening our relationships with guests and homeowners, continuously improving the way we work, and delivering strong performance. By making things simpler and smarter, we are building a business that is ready for what’s next - powered by proud, passionate and inclusive people.
Worth knowing
This role is full-time, temporary (9 months) and is based fully in our Lowestoft office. Due to the nature of the role, some travel within the UK to visit our owners or to attend conferences may be necessary on occasion.
What’s next?
If this sounds like the right next step for you, hit “Apply” and follow the instructions to submit your application. We tailor our recruitment process to each role to give both you and our hiring teams the best possible chance to assess whether this could be the start of a successful collaboration. You’ll hear from us shortly after we’ve reviewed your application.
We’re committed to running an inclusive and accessible recruitment process. All applicants will receive equal consideration for employment, and if you have any specific requirements or adjustments needed for the interview, just let us know when you accept your invitation - we’re happy to accommodate.
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