Wiseman Family Office
Portfolio Delivery Manager
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Portfolio Delivery Manager
Portfolio Delivery Manager – Single Family Office Ilford, London
About the Role
A growing single-family office is seeking a highly organised, detail-oriented and proactive Portfolio Delivery Manager to support the delivery of projects, initiatives, and operational improvements across a diverse portfolio of businesses and investments.
This role sits at the centre of a growing group of operating businesses and initiatives, acting as a key point of coordination to ensure initiatives gain traction, maintain momentum, and are delivered effectively.
You will work closely with senior leadership and business stakeholders, improving visibility, accountability, and execution across multiple workstreams while bringing greater structure and consistency to how projects and businesses operate.
The ideal candidate thrives in an entrepreneurial environment, balancing project oversight with hands-on implementation support, process improvement, and operational coordination. This role is perfect for someone who enjoys bringing order to complex operations, improving ways of working, and ensuring deliverables move forward—rather than just being discussed.
Key Responsibilities
Portfolio & Project Delivery
- Maintain oversight of multiple projects, initiatives, and operational workstreams across the group.
- Ensure projects have:
- Clear ownership
- Milestones and timelines
- Documented risks
- Defined next steps
- Track progress and proactively follow up when actions, decisions, or deliverables are delayed.
- Hold stakeholders accountable for agreed timelines, commitments, and deliverables.
- Escalate risks, blockers, and delivery concerns as needed.
- Support the mobilisation and implementation of new projects and initiatives.
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Reporting & Governance
- Produce regular reporting and updates for leadership on project progress, risks, and priorities.
- Develop portfolio-level reporting for visibility across all initiatives.
- Maintain an implementation trackers, action logs, and delivery dashboards.
- Assist in the development of consistent reporting standards and governance frameworks.
Process Improvement & Documentation
- Document and improve business processes, workflows, policies, and SOPs.
- Create practical templates (trackers, reporting frameworks) to improve consistency and control.
- Identify inefficiencies in operational delivery and suggest enhancements.
- Support the full embedding of new processes and operational changes.
Operational Support
- Support implementation planning and stakeholder coordination across mixed projects.
- Assist with change initiatives and the adoption of new processes.
- Collaborate with internal teams and external advisers to ensure continuous progress.
- Aid in the operational setup and launch of new initiatives where required.
Technology & AI
- Confidently use project management tools and reporting platforms for improved visibility.
- Leverage technology and AI to optimise:
- Documentation
- Reporting workflows
- Automation of repetitive processes
- Identify opportunities for automation and efficiency gains using AI and advanced tools.
Requirements
Core Experience
- Background in Project Management, PMO, Business Analysis, Implementation, Operations, or Delivery Management.
- Experience in coordinating multiple projects and stakeholders simultaneously.
- Strong organisational skills with an excellent attention to detail.
- Prior project reporting, governance material production, and management information responsibilities.
- Ability to maintain momentum and hold stakeholders accountable for delivery commitments.
- Hands-on process documentation, including policies, SOPs, and workflows.
- Commercially aware with strong analytical and problem-solving capabilities.
- Confidence with spreadsheet use, project tools, and reporting platforms.
- Comfort in fast-paced, entrepreneurial, founder-led environments.
- Excellent communication and stakeholder management skills.
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Desirable Experience
- Exposure to:
- Family office, founder-led businesses, or property groups.
- Project delivery/PMO disciplines, business analysis, or process improvement.
- Support for business transformation, operational change,introduce or implementation projects.
- Familiarity with AI tools and workflow automation.
Opportunity Highlights
- Significant exposure across multiple businesses, projects, and initiatives.
- Direct interaction with senior leadership and decision-makers.
- Opportunity to help define how projects and operations are delivered across the group.
- Varied role covering diverse sectors and business functions.
- Fast-paced entrepreneurial environment where impact is measurable.
Note: We encourage applications from diverse backgrounds in pursuit of an inclusive workplace. All candidates are welcome regardless of race, religion, gender identity/expression, sexual orientation, age, veteran status, disability, or national origin.
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