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Portfolio Lead
Lead Transformation Manager
Contract: Permanent Location: Hatfield (Hybrid working – 3 days in the office) Hours: 40 per week Level: Lead Application Closes: Thursday, 16th July 2026
About Our Business
Our mission is to deliver joy in every shop, through:
- Unbeatable choice
- Unrivalled service
- Reassuringly good value
Beyond bricks and mortar, we empower Ocado Retail with smart technology. Our recent launch, the AI Academy, offers a tailored AI learning journey for all colleagues.
We are Ocado Retail—a market-leading joint venture between Ocado Group and M&S, the world’s largest dedicated online supermarket. Our unique offering includes:
- The only place to shop full-range M&S food online
- The widest online supermarket range in the UK
- Champion of small, independent brands
We also power Zoom by Ocado, our same-day grocery delivery service.
About The Team & Role
The Transformation team leads a portfolio of projects, planning, sequencing, and executing crucial initiatives across Ocado Retail. As Lead Transformation Manager, this role ensures clarity in where—and why—we’re prioritising change. You will:
- Align the transformation portfolio to deliver Ocado Retail’s (ORL) strategic roadmap.
- Embed an agile, flexible approach to prioritisation, ensuring consistency in ROI, planning, and value realisation.
- Collaborate across Ocado Retail, Ocado Technology, and Ocado Logistics, driving alignment and coordination.
You will report directly to the Head of Transformation.
Key Responsibilities
Strategic Alignment & Roadmapping
- Develop and maintain a rolling transformation roadmap, reflecting current business priorities.
- Lead the intake process for business cases, applying consistent methodologies to evaluate:
- Strategic fit
- ROI
- Risk
Portfolio Oversight
- Identify interdependencies and escalate issues/risks at a portfolio level.
- Advise on value maximisation/realisation frameworks via:
- Finance collaboration
- Stakeholder validation of business cases
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Capacity & Resource Management
- Provide a macro-view of resource demand, identifying bottlenecks (e.g., tech, change, project management capacity).
- Work with operational teams to mitigate risks to the roadmap.
Stakeholder Collaboration
- Build and maintain strong, influential relationships with:
- Senior leaders
- Project managers
- Functional leads
- Support the creation of prioritisation materials and fora, emphasising value lenses and ROI.
Business Case Ownership
- Support Big Picture Thinking (LT) in prioritising initiatives aligned to business objectives.
What We’re Looking For: Your Skills & Experience
- Strategic Portfolio Management: Proven experience in shaping or managing portfolios in high-growth retail or technical environments.
- Stakeholder Engagement: Ability to build rapidly trust-based relationships across complex organisation structures, tailoring approaches for alignment.
- Financial & Commercial Acumen:
- Deep understanding of business cases and ROI modelling.
- Capacity to influence re-forecasting decisions.
- Influencing & Negotiation:
- Manage competing priorities between disparate teams.
- Align conflicting views toward a unified roadmap.
- Data-Driven Insight:
- Expertise in leveraging FocusHQ (or similar) to define a Single Source of Truth for portfolio health and value.
- Proficiency in MoSCoW and WSJF prioritisation frameworks.
- Effective Communication:
- Ability to synthesise and articulate high-level strategic narratives for C-suite consumption.
- Resilience: Thriving in fast-paced, shifting-priorities environments.
What’s On Offer
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Join Ocado Retail and be part of the world’s largest online retailer, working on game-changing digital innovation. Our AI Academy empowers colleagues with future-ready technology skills and builds a competitively agile team.
Beyond that:
Health & Wellbeing
- Private medical insurance (extendable to family)
- Digital GP service
- Family policies (generous entitlements)
- Mental health support
- Gym memberships (discounted premium)
- Dental insurance
Financial-Lifestyle Perks
- Annual bonus split between personal and business objectives
- Reward platform recognition
- Pension contribution match (up to 7%)
- Ocado discounts (15%)
- M&S discounts (20%)
- Free daily breakfasts in office
- EV leasing and electric shuttle buses (Hatfield station → office)
Flexibility & Growth
- Hybrid working (scale per project need)
- 26 paid holiday days + 8 flexible bank holidays
- Paid “lifestyle breaks”
- 2 weeks Work from Anywhere policy
- Opportunities to buy holiday
Our Hiring Process
We value every application and respect the time taken to apply. However, due to high volumes, we review acceptable applications only. If your skills and experience align, a Talent Partner will connect to discuss next steps.
AI-Enabled Applications We encourage the use of AI tools to help your application. Remember—your authenticity remains critical. Highlight your unique perspective, experiences, and personality.
Diversity & Inclusion
We’re an equal opportunities employer, committed to fostering an inclusive culture. If you require:
- An alternative format (e.g., larger text) for this job description,
- Reasonable adjustments during recruitment,
contact careers@ocadoretail.com, and we’ll ensure full access for you.
Let’s grow the future of retail—together.
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