Portfolio Management Analyst

• Promote Best Practice
  Explain, negotiate, and agree best change methodology and governance, to embed best practice across the change team. Develop knowledge management for future change from past deliveries

• Continuous Improvement
  Work as a trusted partner to the department to ensure the effective delivery and control of the portfolio, and to add value to processes, by suggesting new, enhanced ways of working

• Change Tool(s)
  Be a Subject Matter Expert in the tool(s) used to manage change and act as the point of reference for any platform queries, issues and required training. Recommend improvements and participate in the testing of functionality enhancements when required. Carry out local data remediation and maintenance of the tool(s) to meet the needs of the team

• Communication
  Utilise a variety of tools to provide first class communication to stakeholders on releases within the change tool/changes to governance standards/framework

• Governance / Compliance
  Enhance and maintain governance for the delivery of the portfolio, to ensure change delivery is compliant to the agreed standards. Escalate non-compliance issues to management in relation to governance

• Quality Management and Assurance
  Establish and manage a schedule of gate, milestone and quality reviews to ensure the required change standards are consistently delivered. Perform regular audits and health checks to ensure all deliveries are reviewed at key points and when completed

• Portfolio Reporting
  Ensure adherence to localised reporting cadence and standards. Develop and manage effective portfolio reporting, including tracking KPIs/OKRs as appropriate, to enable effective data driven decisions/actions to be taken. Define new reporting requirements to PowerBI SME and work collaboratively with them to ensure they are produced

• Risk, Issue and Dependency Management
  Provide visibility of conflicts, risks, issues, dependencies, and work with relevant stakeholders to manage and resolve/mitigate these across the portfolio

• Change Community
  Active participation in relevant communities of practice, both within and outside of the Group IT department

• Relationship Management
  Establish and maintain relationships with stakeholders at all levels throughout the organisation. Actively engage and work collaboratively with colleagues and partners

Our Must-Haves:

• Proven experience in a change-related role
• Ability to influence and challenge stakeholders
• Have knowledge and previous experience of using a Portfolio Management tool
• Knowledge of both waterfall and Agile delivery
• Strong presentation, written and verbal communication skills to build and develop relationships with internal and external stakeholders
• Energy and determination to succeed in a very fast paced environment
• Advanced Microsoft Office user
• Passionate about change and the customer experience
• Be self-motivated, supervise own workload and produce consistent, high-quality outputs
• Able to prioritise competing demands in a challenging delivery environment to ensure that work is delivered to tight timelines
• Able to remain composed in stressful situations and work under pressure
• Adaptable, personable, flexible team player with the ability to take ownership of tasks
• Ability to work at a fast pace and pick up new tasks with ease
• Proactive, conscientious, approachable, enthusiastic
• Excellent time management and attention to detail

About Hiscox

As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We ensure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job, and we are committed to diversity and creating a truly inclusive culture, which we believe drives success. Working life does not always have to be in the office so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.

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Work with amazing people and be part of a unique culture

If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.

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We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition. If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers, then we’d love to hear from you.