Henderson Group
Post Office Manager Level 1 - Dundonald Area
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Post Office Manager Level 1 - Dundonald Area
Post Office Manager Level 1 – Dundonald Area £13.70 per hour + Benefits Full-time (40 hours per week) | Monday to Saturday (9am – 5:30pm)
[Location] 📍 SPAR Ballybeen, Craigleith Drive, Dundonald, BT16 2QG
**About the Henderson Group
We are proud to be Northern Ireland’s leading foodservice provider, encompassing 5,500+ employees across multiple divisions:
- Henderson Wholesale
- Henderson Retail
- Henderson Foodservice
- Henderson Group Property & Henderson Technology
Ranked 5th in Ulster Business Top 100 Companies 2024, we are a family-owned organisation that prioritises people, community, and collective success.
Our values drive everything we do:
- Ambition: Seeking continuous improvement
- Customer First: Exceptional service as our mission
- Teamwork: Supporting each other’s growth
- Integrity: Fair, ethical, and inclusive
We invest in our team members’ development with career progression, training, and a commitment to excellence in employment.
About the Role
Reporting to the Store Management Team, the Post Office Manager ensures the efficient daily operation of this branch while delivering high-standard customer service.
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Key Responsibilities
- Sales & Profit Optimisation: Contribute to Post Office improvement initiatives, aiming to maximise revenue and reduce loss through allocated tasks.
- Customer-focused Leadership: Lead team operations to achieve unparalleled customer satisfaction.
- Administrative & Operational Excellence
- Cash handling, balancing and reconciliation
- Complete postal and clerical duties per company policy
- Premium Customer Care: Deliver exceptional service daily, upholding Post Office standards.
- Branch Collaboration: Potential travel between Post Office branches for internal support.
- Flexibility: Perform additional role-specific tasks as required.
Required Skills
The ideal candidate will have: ✔ Customer-focused mindset with strong leadership skills ✔ Excellent written and verbal communication (essential for team engagement) ✔ Proven experience in
- Cash handling accuracy
- Sales-driven positions (reaching targets preferred)
- Back-office administration
Desirable Criteria
Bonus traits (not essential but strongly considered): • Completion of Further Education (FCE) or equivalent • Proficiency in Microsoft Office
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Security & Application Notes
Before proceeding:
- You’ll need to pass the Post Office P250 vetting process, including: • NI Basic Access Version (BAV) • Financial backgrounds check
Important: The company may increase shortlisting criteria based on candidate volume.
**Having an impact at Henderson Group
Your contribution goes beyond the role:
- Helping fund community initiatives, such as defibrillators and school sports projects
- Balancing a fulfilling career with personal work-life balance
- Joining a workplace that celebrates achievements
You’ll be invested in with: ☑ Development opportunities ☑ ** Employee Assistance Programme (EAP)** ☑ UK/Ireland Discount Scheme ☑ Staff discounts on fuel and groceries at SPAR/EUROSPAR stores
Apply by
- Deadline: Midnight, Friday 10th July 2024 (applications open online)
- Updates: Sent via email and the Henderson People website – always check your inbox.
We are an equal opportunities employer and welcome applications from all backgrounds. Diversity and inclusion are core values.
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