Henderson Group
Post Office Manager Level 2 - Malone Road
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Post Office Manager Level 2 - Malone Road
Post Office Manager – Level 2 £13.49 per hour + great benefits
Location
SPAR Malone Road, 70–74 Malone Road, Belfast, BT9 5BU
About Henderson Group
Henderson Group is Northern Ireland’s leading foodservice provider, employing over 6,000 staff and recognised as 5th in Ulster Business Top 100 Companies 2024. Investors in People accredited, we operate under four core values:
- Ambition – Continuous improvement and innovation
- Customer First – Exceptional service and community support
- Teamwork – Collaboration and knowledge-sharing
- Integrity – Fairness, respect, and inclusivity
The Role
Full-Time Position
- 40 hours per week, Monday to Saturday (9:00 AM – 6:00 PM), with flexibility where required.
- Occasional weekend work may be necessary.
You will report to the Store Management Team, overseeing the daily efficient operation of the Post Office to ensure outstanding customer service and profit-driven performance.
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Key Responsibilities
- Maximise sales and minimise loss by contributing to continuous improvement.
- Lead the post office to achieve exceptional customer satisfaction following company procedures.
- Handle and balance cash accurately daily.
- Complete administrative duties as required.
- Ensure top-tier customer care at all times.
- Potential to travel to other post office branches as part of the role.
- Perform additional duties as needed.
Skills & Experience Required
Essential
- Strong customer-centric mindset with leadership ability.
- Excellent written and verbal communication skills.
- Cash handling experience.
- Sales experience, including target-driven performance.
- Back-office/administrative proficiency.
Desirable
- Good educational standard.
- Proficiency in Microsoft Office.
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Why Join Henderson Group?
Core Values in Action
- Ambition: Embrace challenges and drive progress.
- Customer First: Deliver quality support to communities.
- Teamwork: Foster growth through shared success.
- Integrity: Champion fairness, respect, and diversity.
Benefits
- Competitive pay (£13.49/hour).
- Employee Assistance Programme.
- Staff discounts on groceries/fuel at Spar/EUROSPAR stores.
- UK/Ireland-wide discount scheme.
- Professional development and career growth opportunities.
Additional Benefits
- Contribution to community initiatives (e.g., defibrillators, school sports days).
- Recognised employer for excellence in employment.
Key Details
📅 Application deadline: Midnight, Thursday 2nd July 2026. 📩 Communication updates: Via email and the career site—check regularly.
“We are an equal opportunities employer.”
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