Capita
Post Room Scanning Indexing Assistant
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Post Room Scanning Indexing Assistant
Job Description
We are looking for two highly organised and detail-focused Post Room Scanning Indexing Assistant to join our team, one full time (37.5hrs per week) and one part time (18hrs per week).
In this role, you will play a vital part in ensuring the accurate processing, storage and management of client records and documentation, supporting the delivery of high-quality services to our customers. You will be responsible for digitising records, maintaining document integrity, managing retrieval and storage activities, and providing administrative support to ensure service levels are consistently achieved.
Responsibilities
- Transfer, scan and index documents and images into electronic and digital formats.
- Retrieve, deliver, file and store records in line with operational procedures and daily schedules.
- Dispatch, destroy and audit client documentation in accordance with established processes and compliance requirements.
- Maintain accurate records and ensure information is stored securely and efficiently.
- Carry out administrative and clerical duties to support day-to-day operations.
- Deliver timely and effective support to customers, ensuring all service level agreements (SLAs) are met.
- Contribute to continuous improvement by identifying opportunities to enhance efficiency and accuracy within document management processes.
About You
- Strong attention to detail and a commitment to maintaining data accuracy.
- A proactive and dependable approach to your work.
- The ability to manage multiple tasks and adapt to changing priorities.
- A customer-focused mindset with a passion for delivering excellent service.
About Capita Local Government
Capita Local Government has many close, long-standing relationships with local councils, supporting them in the challenges they face by delivering a variety of services. We know that technology can help transform public services and to do that requires investment and innovation – and we’re working to develop new approaches here.
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What’s in it for you?
- A competitive basic salary (£25,155)
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose.
#CareersWithPurpose
🤝 Customer first, always
🧑 Fearless innovation
✅ Achieve together
Everyone is valued
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss.
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For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
AI & Fair Recruitment at Capita
At Capita, we use technology, including AI-enabled tools, to help us manage applications consistently and fairly. These tools support our recruitment teams, they do not make hiring decisions. Every application is reviewed by a trained member of our Talent Acquisition team, and all decisions are made by people. If you need any adjustments during the process, we’re here to support you.
How We Use AI in Our Hiring Process
To help us deliver a fair, consistent and efficient recruitment experience, Capita uses AI-assisted technology at some stages of the process. These tools simply help us organise and assess information, they do not replace human judgement. All decisions are made by our recruitment team and hiring managers. If you have any questions or need adjustments, please let us know and we’ll be happy to support you.
Location
Bexley, United Kingdom
Time Type
Full time
Contract Type
Permanent
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.
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