The London School of Economics and Political Science (LSE)
Postgraduate Student Support and Advice Manager

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Law School
Postgraduate Student Support and Advice Manager
Salary from £43,277 to £51,714 pa inclusive with potential to progress to £55,497 pa inclusive of London allowance
Funding is available for this appointment for 3 years (in the first instance) and is part time for 21 hours/ 3 days per week
The LSE Law School is one of LSE’s largest academic departments. We are consistently ranked as one of the best Law Schools in the world including being ranked number #1 for Law by The Guardian and #2 by The Times (2026). Key to our continued success is the development of a Professional Services Team that matches the quality of our research, teaching and students. The Law School is an inclusive, challenging and rewarding place to work. We are looking for individuals who wish to contribute to and thrive in this environment.
This is a new role which will be responsible for providing pastoral support and guidance on academically related advice matters to around 320 students on the LLM programme, the main postgraduate programme in Law. The role will work with Professional Services colleagues to continuously develop and enhance the student experience and build community on the LLM programme. The role will involve producing reports and presentations to staff and students on themes and issues in the cohort and support provision. As this is a new post, there may be some changes to job duties, so the post-holder will be able to help shape the role and will need a flexible approach to working.
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The post holder will work closely with the LLM Professional Services team, the Head of Programme Delivery and Academic Mentors. The post holder will share best practice with Undergraduate Student Support and Advice Manager and colleagues in support roles across LSE.
Key Responsibilities
- Provide pastoral support and guidance on academically related advice matters to students on the LLM programme
- Work with Professional Services colleagues to develop and enhance the student experience
- Produce reports and presentations on themes and issues in the cohort and support provision
- Share best practice with colleagues in support roles across LSE
Key Requirements
- Demonstrable experience of student support and casework management
- Ability to act on own initiative with limited supervision
- Experience of building and maintaining networks with a range of stakeholders
- Strong written and oral communication skills
- Experience of developing networks with internal and external contacts
- Experience of providing academic and pastoral advice to students within Higher Education (advantageous)


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Benefits
- Occupational pension scheme
- Generous annual leave
- Hybrid working
- Excellent training and development opportunities
For further information about the post, please see the how to apply document, job description and the person specification.
If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Megan Bennett, Head of Programme Delivery, m.bennett4@lse.ac.uk.
The closing date for receipt of applications is 4 August 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications. Interviews will take place week commencing 10 August 2026.
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