CGI
Power Platform Technical Lead
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Power Platform Technical Lead
Power Platform Technical Lead – Dynamics 365 CRM Solutions (Hybrid)
At CGI, we empower our clients to transform how they serve their customers and communities. As a Power Platform Technical Lead, you’ll drive change by designing and delivering innovative CRM solutions that yield measurable business outcomes—enabling organisations to operate smarter, faster, and with greater impact.
Partnering with ambitious clients across diverse industries, you’ll shape the future of digital services, collaborate with a talented team, and take ownership of cutting-edge solutions with lasting impact.
About the Role
CGI was recognised in the Sunday Times Best Places to Work List 2025 and named a UK ‘Best Employer’ by the Financial Times. Our competitive benefits include:
- Competitive salary
- Excellent pension scheme
- Private healthcare
- Share scheme (3.5% + 3.5% matching), making you a CGI Partner rather than just an employee
- Commitment to inclusivity, including a Gold Award for Armed Forces support
- Training and career development to help you grow in a supportive, open community
This hybrid position requires eligibility for UK Security Clearance due to project sensitivity.
Key Responsibilities
As a Power Platform Technical Lead, your role will be central to delivering enterprise-scale Dynamics 365 CRM solutions, combining technical expertise with business strategy. You will:
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- Lead solution design: Architect Dynamics 365 CRM solutions aligned with client goals, translating business needs into scalable, innovative designs.
- Deliver end-to-end: Oversee projects from scoping and solution design to successful implementation, ensuring alignment with technical and business objectives.
- Optimise with modern tech: Leverage Azure and the Power Platform to automate workflows and enhance business processes.
- Advise and engage: Participate in pre-sales activities, presenting technical solutions and demonstrating their strategic value.
- Collaborate and innovate: Work with cross-functional teams, sharing expertise and staying ahead of emerging technologies.
Key focus areas:
- Innovate: Shape CRM architectures to drive client success.
- Deliver: Create technical documentation and guide high-quality implementation.
- Automate: Use Azure, Power Platform, and AI/ML to improve operational efficiency.
- Advocate: Advise on integrations, migrations, and cloud-native modernisation.
- Mentor: Share knowledge with teams and foster a learning culture.
Essential Requirements
To thrive in this role, you’ll need:
- Extensive experience in architecting and implementing large-scale Dynamics 365 CRM solutions.
- In-depth knowledge of enterprise architecture, CRM domains (Marketing, Field Services, or Customer Service), and cloud-first platforms.
- Proven ability to assess feasibility of integrations and migrations—particularly from non-Microsoft environments.
- Hands-on experience with Dynamics 365 SaaS administration and on-premise deployment.
- Expertise in Azure and Power Platform, including Power Apps, Flow, and Dataverse.
- Strong understanding of IaaS, PaaS, and SaaS models.
- Business acumen: Capacity to influence stakeholders, align technology with strategy, and deliver measurable ROI.
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Why Join CGI?
At CGI, we operate with ownership, teamwork, and a culture of belonging. You’ll benefit from:
- Purpose-driven work: Together, we turn insights into actions that make a difference.
- Partnership, not just employment: Earning share equity and taking collective ownership of CGI’s success.
- Career growth: Global opportunities to scale your impact, deepen your expertise, and explore new technologies.
- Supportive leadership: Invested in your health, well-being, and professional development.
Join one of the world’s leading IT and business consulting firms—where innovation meets tangible results, and every career path is purposeful.
Become a CGI Partner—shaping the future of digital transformation.
Apply now to lead the next wave of CRM innovation.
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